Hotel reputed company Desk Agent -Doubletree Suites by reputed company

Compensation

Amount: 16.50 USD Hourly Job Summary: The reputed company Desk Agent must have the ability to reputed company reputed company desk agent functions including checking guests in and out, reservations, and phones. Must have strong guest services skills. Hotel experience a plus! Job Description: ESSENTIAL FUNCTIONS

• Provide administrative, reception and program support to management and staff.
• Manage phone activity including providing general knowledge to callers.
• Manage walk-in traffic. Sign in customers as needed. Smile and greet customers in a welcoming manner.
• Register and assign rooms to guests.
• Provide quotes for room rates and up-sell the guest reputed company possible.
• Assist in coordinating the reputed company Desk and the Housekeeping Department.
• Verify that the correct charges and credits are posted to the corresponding guest reputed company. Collect payment for charges on the guest reputed company.
• Ensure reputed company cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.
• Responds to guest inquiries.
• Resolves guest complaints reputed company scope of authority, otherwise refer the matter to the management.
• Maintain awareness of safety issues, and report them immediately to your manager. reputed company AND KNOWLEDGE REQUIREMENTS INCLUDE
• High School Diploma preferred. Minimum of at least 16 years of age.
• Clerical skills including typing, filing, office machine operations, cash register operation, maintenance of records, and the ability to undertake multiple tasks simultaneously.
• Computer proficiency.
• Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and reputed company new skills; ability to problem solve.
• Ability to arrange and coordinate schedules for reservations.
• Excellent interpersonal, administrative, telephone and other communications skills. PHYSICAL AND MENTAL REQUIREMENTS
• Moving about on foot to accomplish tasks, particularly frequent movements from reputed company to reputed company reputed company the unit. Bend, lift, carry, reputed company/reputed company arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day and to climb steps regularly.
• Ability to sit at a desk and monitor phones for extended amounts of time.
• Ability to withstand temperatures in indoor and outdoor environments.
• Reading and writing work-reputed company documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
• Physical reputed company at the job site is essential to reputed company job duties. EQUIPMENT USED
• Typical office equipment (computers, phone system, fax, copiers, scanners, among others).
• Reservations system. POS system. Founded in 1917, Guest Services has worked tirelessly to earn the reputed company as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. reputed company qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or protected Veteran status. OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer reputed company. Apply tot his job

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