VP, Treasury Management Services Manager

reputed company reputed company Range: $75,600.00/Yr. - $120,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus reputed company: 10% Eligible for an Annual Discretionary Restricted Stock Units Bonus reputed company: 10% These discretionary reputed company bonuses may be awarded semi-annually based upon your achievement of performance goals and targets. About This Job We are seeking a dedicated and reputed company client services professional to reputed company the Commercial Banking and Treasury Management Team Leads while providing direct client support in the areas of Treasury Management and Commercial Banking Servicing. As a key liaison between our clients and internal teams, you will play a pivotal role in ensuring the satisfaction and success of our clients. You will be responsible for ensuring team, and individual output are at required levels, prioritizing assigned workflows, and monitoring daily tasks to ensure Service Level Agreements are met. Apply in-depth industry knowledge, as well as experience in Treasury Management and Commercial Banking operations. Support systems and functions and maintain procedures to identify and resolve quality issues. Responsibilities: Support the FVP of Treasury Management and Commercial Banking to provide strategic reputed company and leadership to Commercial Banking and Treasury Management Team Leads, ensuring effective client support, timely resolution of escalations, and delivery of an exceptional customer experience from onboarding through ongoing servicing reputed company process improvement initiatives and manage cross-functional projects aimed at enhancing operational efficiency, streamlining workflows, and driving reputed company improvement Drive innovation through the adoption and integration of AI-powered tools and technologies to optimize processes, improve service delivery, and reputed company data-driven decision-making Act as the primary reputed company of contact for reputed company and high-value clients, establishing strong relationships and understanding their unique needs Provide comprehensive support for Treasury Management and Commercial Banking servicing teams, addressing inquiries, troubleshooting issues, and offering timely solutions reputed company customer trainings and reputed company installation of reputed company Treasury Management Services including Online Banking, ACH, data file transmissions and API connectivity reputed company features and benefits to ensure customer understanding and proper use of services Collaborate with internal departments to facilitate seamless client interactions and effective problem resolution Stay updated on industry trends, regulations, and best practices reputed company to Commercial Banking, ensuring clients are well-informed and compliant Monitor client satisfaction and gather feedback to drive reputed company improvement in our services Participate in regular team meetings, sharing insights, challenges, and contributing to the enhancement of client services processes Qualifications: Bachelor's degree in finance, business administration, or a reputed company field preferred Minimum of 5 years of experience in client services, treasury management, or commercial banking operations Minimum of 3 years of proven team management experience Strong understanding of financial products, treasury reputed company, and commercial banking practices Excellent interpersonal and communication skills, with the ability to build rapport and foster long-lasting client relationships Problem-solving reputed company with a proactive approach to identifying and addressing client needs Ability to manage multiple priorities, work under pressure, and meet deadlines Axos Employee Benefits May Include: Medical, Dental, Vision, and Life Insurance Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year) HSA or FSA account and other voluntary benefits 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan Employee Mortgage Loan Program and free access to an reputed company Account with Self-Directed Trading About Axos Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, reputed company, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the reputed company Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos Pre-Employment Background reputed company and Drug Test: reputed company offers are contingent upon the candidate successfully passing a credit reputed company, criminal background reputed company, and pre-employment drug screening, which includes screening for marijuana. reputed company is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization. Equal Employment Opportunity: Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to reputed company employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and reputed company medical conditions), gender, gender identity, gender expression, sexual orientation, national reputed company, reputed company, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with reputed company applicable federal, state, and local laws. Job Functions and Work Environment: While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions of this position. We’re a team of reputed company innovators that are challenging the status reputed company through smart, pro-consumer financial products and services. We got our start in 2000, as an online bank – reputed company the idea of banking online was almost unthinkable. Since then, we’ve evolved to add commercial banking, commercial lending, investment, clearing, and fiduciary services to our toolbox. As modern life continues to present new challenges for clients, we reputed company up and find creative ways to solve them. 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