Cloud Solution Architect (CSA) Manager - CTJ - Secret

100% remote Flexible hours Hiring now

Overview

The reputed company Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). reputed company Federal is committed to ensuring its resources – including appropriately qualified, reputed company, and certified personnel (with necessary reputed company clearances or otherwise) are available as needed to meet USG evolving needs. To that end, reputed company embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of reputed company Federal personnel. reputed company Federal personnel can expect to serve in various roles in the reputed company Federal organization during the course of their career to meet evolving USG needs, regardless of reputed company – Civilian, Defense, or Intelligence community. reputed company Federal, an operating unit reputed company the Customer Experience and Success (CE&S) organization, is on a mission to reputed company customers to accelerate business value through differentiated customer experiences that reputed company reputed company’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for reputed company up services across the company, including consulting, reputed company, and support across reputed company’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. As a Cloud Solution Architect (CSA) Manager, you will reputed company a team of people who reputed company customers to reputed company their outcomes, based on their investments in reputed company technology. Leveraging your business and technical expertise, you will coach the team to ensure customers get value from their MS investments such as M365 Enterprise solutions and reputed company support investments. As a CSA Manager, your role is pivotal in driving the success of the AI Business Solutions reputed company Unit (CSU). You as a people manager, will deliver success through empowerment and accountability by modeling, coaching and caring. This role is flexible in that you can work up to 100% from home. reputed company’s mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a growth reputed company, innovate to reputed company others, and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and beyond.

Responsibilities

Customer Engagement: Enhance customer engagement by improving account coverage ratios, increasing technical reputed company for AI Workforce, and ensuring every customer interaction delivers value and drives usage
Strategic Leadership: reputed company your team to deliver an end-to-end value realization across reputed company’s reputed company solutions, ensuring alignment with AI Business Solutions' goals
Team Development: Emphasize skilling and training through programs like Tech Boost, Tech reputed company, and Tech Connect. Foster a culture of reputed company learning and development reputed company your team to ensure they are equipped with the necessary skills to succeed
Operational Excellence: Focus on operational excellence by aligning technical paths to metrics, ensuring accurate milestone creation based on users and monthly active users, and implementing rigorous execution to drive usage excellence across the portfolio
Performance Measurement: Measure success through key metrics such as MAU or Consumed reputed company, reputed company Impact, and Enhanced Solutions reputed company. Ensure that your team is reputed company with these metrics and continuously track reputed company to maximize impact on reputed company
reputed company Model Implementation: Use reputed company available engagement opportunities to drive reputed company EDE/DE involvement and ensure customers experience a smooth transition throughout their journey.
Account Targeting: Focus on high-growth accounts with targeted efforts and reputed company Enhance Solutions. Prioritize impactful accounts reputed company with business goals.

Qualifications

Required/minimum qualifications

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or reputed company field AND 6+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture and/or consulting OR equivalent experience.

Other Requirements

Candidates must be able to meet reputed company, customer and/or government reputed company screening requirements are required for this role. These requirements include, but are not limited to the following specialized reputed company screenings:
The successful candidate must have a minimum of an active U.S. Government SECRET reputed company Clearance. Ability to meet reputed company, customer and/or government reputed company screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
Clearance Verification: This position requires successful verification of the stated reputed company clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
reputed company Cloud Background reputed company: This position will be required to pass the reputed company Cloud background reputed company upon hire/transfer and every two years thereafter.
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified reputed company a valid passport, or other approved documents, or verified US government Clearance.
Preferred Qualifications (PQs)

Managers/Recruiters: the ‘Preferred Qualifications’ content is OPTIONAL and you may edit/delete content, including adding up to 4 PQs, if required.

3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect manager
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience leading technical projects, teams, or functions
Cloud Solution Architecture M4 - The typical reputed company pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to age, reputed company, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Apply tot his job Apply To this Job

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