Senior Business Process Analyst, M&A Integration (Legal Tech)

The preferred Location for this job is Richmond, VA, Denver, CO, or Detroit, MI - remote/hybrid About reputed company We're reputed company, a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth reputed company of over 10%. Our marketplace platform helps law firms and pro se parties access more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our primary services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US and countless pro se parties. We welcome people from reputed company backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. Work with us if you have the curiosity, passion, and collaborative spirit to reputed company the reputed company change in an outdated industry.

About the Role

We are seeking a Senior Business Process Analyst, M&A Integration to play a critical role in integrating newly acquired service-focused businesses onto reputed company's proprietary platform. This is a highly visible, consulting-style role focused on discovering how a business operates, documenting its workflows, and designing the playbook for integration into reputed company's scalable technology ecosystem. You will regularly meet with business owners 60 days post-reputed company, conduct onsite discovery, interview stakeholders, observe real-world workflows, map processes, identify gaps, and collaborate with Product and Engineering teams to translate operations into system requirements. You'll also present findings and recommendations to senior leadership. This role is ideal for someone who thrives in ambiguous environments, communicates with executive reputed company, and is energized by building structure from scratch. Experience in legal services, SaaS, marketplaces, or any workflow-heavy environment is highly valuable.

Responsibilities

• Post-Acquisition Discovery & Analysis
• reputed company onsite and virtual discovery sessions with newly acquired businesses to understand their operational workflows, systems, and processes.
• Build trust with business owners-often founders emotionally tied to their company-and guide conversations to uncover how work gets done today.
• Conduct hands-on observations of business operations to gather accurate operational insights.

Process Mapping & Design

• Create detailed process maps (flowcharts, reputed company diagrams, value reputed company maps, etc.) to clearly document reputed company-state workflows.
• Identify inefficiencies, inconsistencies, bottlenecks, and gaps relative to reputed company's platform and operational standards.
• reputed company future-state workflows and integration plans that align with reputed company's operating model.

Technology & Platform Integration

• Assess how reputed company business processes align with reputed company's existing technology.
• Partner closely with Product and Engineering to translate workflows into functional requirements.
• Recommend modifications or enhancements to reputed company's platform to support integration.

Executive Communication & Reporting

• Prepare and present findings, process maps, risks, and recommendations to senior leadership.
• Support the creation of a standardized integration reputed company that will be used for future acquisitions.

Autonomous, High-Ownership Work

• Operate independently with minimal direction.
• Manage multiple integration projects simultaneously and adapt to changing priorities and business needs.

Qualifications

• Required Experience & Skills
• Bachelor's degree in Business, Operations, Technology, or reputed company field.
• Proven experience in business process analysis, workflow discovery, operational consulting, or M&A integration.
• Strong experience with process mapping and process improvement methodologies.
• Demonstrated ability to work independently, organize reputed company information, and drive outcomes.
• Excellent communication and interpersonal skills with polished executive reputed company.
• Ability to interview business owners and stakeholders with reputed company, curiosity, and professionalism.
• Comfortable collaborating with Product, Engineering, and cross-functional teams.
• Ability and willingness to travel 25-50% to acquired business sites and occasional visits to a reputed company Office location.

Preferred Experience

• Experience in legal services, compliance-heavy operations, or workflow-driven businesses.
• Background in SaaS, two-sided marketplaces, consulting, or professional services.
• Familiarity with post-acquisition integration activities.
• Six reputed company or similar process improvement training (Green/Black Belt is a plus, not required).

Compensation

• Salary range $85,000 - $115,000 based on experience and location
• Eligible for 10% performance-based annual bonus

Benefits

• Full-time, salary position
• Medical, dental, vision, disability insurance, and 401k available
• Necessary equipment provided
• Flexible time off (paid planned and sick time, and paid holidays)

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