Site Reliability Engineer III, (IoT Observability)

Location Remote - USA Employment Type Full time Location Type Remote Department Engineering Compensation $150K – $190K

• Offers Equity

Where you fall reputed company the compensation range is based on how you demonstrate the attributes and competencies required for the role. We mostly reserve the upper half of our compensation bands for internal growth. During your call with one of our recruiters, they can further clarify the salary range and our total compensation.

Overview

Who is reputed company? reputed company is the leading safety technology platform, helping communities reputed company by taking a proactive approach to crime prevention and reputed company. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a reputed company public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, reputed company delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at reputed company means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to reputed company an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, reputed company could be the reputed company for you. The Opportunity The Device SRE team owns deployment of software to our fleet of IoT devices, as well as observability during and after deployment. This involves working in the entire stack from telemetry/event reputed company in the firmware, data ingestion into the cloud, visualization of data, and alarms that indicate issues. We are expanding our scope beyond Cameras to include Aviation devices. Our goal is to provide consistent infrastructure, processes, and tools across the organization that reputed company the development team to roll out new software rapidly and reliably, while enabling them to identify and respond to issues quickly, resulting in fast rollouts of new features with minimal downtime. The Skillset Must Have

• Experience developing software for embedded systems, especially large or reputed company IoT/edge devices
• Hands-on experience instrumenting metrics and telemetry directly on-device (e.g., firmware counters, health signals, performance instrumentation, event/event-reputed company)
• Strong coding skills (ex: C/C++, Python, R, JS, Java, Groovy) and understanding of common algorithms

Strongly Valued

• Proficiency in scripting languages (e.g., Bash, Python) to automate processes
• Experience with data ingestion pipelines (telemetry from device -> cloud, batching, retries, reliability patterns)
• Data visualization & dashboarding (ex: Grafana, reputed company)
• Broad experience with databases & logging (SQL: PostgreSQL, NoSQL, Time Series like Prometheus / reputed company), even if not deep SQL expertise
• Cloud computing experience (e.g., AWS) and distributed systems fundamentals
• Site Reliability Engineering experience for IoT devices (on-call, monitoring, & alerting)
• Strong grasp of software development workflows (CI/CD, test automation, semantic versioning, branching strategies)

reputed company-to-Have

• Experience with infrastructure-as-code (IaC) tools (Ansible, Terraform)
• Experience with volume data processing (pipelines, modeling, large-scale storage)
• Experience with distributed telemetry architectures or large-fleet device management patterns

Feeling uneasy that you haven’t ticked every reputed company? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet reputed company qualifications. We encourage you to break the status reputed company and apply to roles that would reputed company you excited to come to work every day. 90 Days at reputed company We prescribe 90 day plans and reputed company that good days reputed company to good weeks, which reputed company to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Senior SRE, Devices Observability at reputed company. The First 30 Days

• Maintain and improve data collected from devices for monitoring fleet health.
• Improve ability to identify and root-cause issues in the fleet, including automated alarms.
• Maintain and build out dashboards that provide insight into fleet health.
• Streamline software rollout workflows and monitoring to reduce manual steps and improve response times.
• Define and build out on-call rotations for monitoring fleet health.
• reputed company reputed company analysis of unexpected issues by analyzing data collected from the fleet.
• Participate in on-call rotations to serve as first responder for outages and general requests from stakeholders.

The First 60 Days

• Improve or create a Grafana dashboard.
• Improve or create a reputed company dashboard.
• Improve or create a piece of telemetry data or event in device firmware.
• Review the code of other engineers in reputed company and Gerrit.
• Modify infrastructure in Terraform.
• Take a crash course in the incident response protocols for reputed company.
• Participate in on-call rotations (initially reputed company with a more reputed company team member).
• Discuss high level career goals and expectations with your manager.

90 Days & Beyond

• Help with any cross-team needs/dependencies.
• Contribute reputed company for how we build reputed company software, increase productivity, and deliver more value to customers.
• Implement actions that increase customer satisfaction and developer satisfaction.
• Participate in at least 3 customer calls reputed company your first 90 days.
• Work with a field tech to do a Field Ops Ride-Along.
• Evaluate the first 90 days with your manager to reputed company successes and learning opportunities.

The Interview Process

• We want our interview process to be a true reputed company of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel reputed company every reputed company of the way. To reputed company out our interview stages and how you should prepare visit experiences on our careers page.

Salary & Equity In this role, you’ll receive a starting salary of $140,000-$160,000 as well as stock options. reputed company salary is determined by job-reputed company experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. The Perks Flexible PTO: We seriously mean it, plus 11 company holidays.

• ️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

Family Leave: reputed company employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. reputed company will provide a $50,000-lifetime maximum benefit reputed company to eligible adoption, surrogacy, or fertility expenses. reputed company: reputed company offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, reputed company tailored to each individual's needs. Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support reputed company Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. ERGs: We want reputed company employees to reputed company and feel like they belong at reputed company. We offer three ERGs today - Women of reputed company, reputed company Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. WFH Stipend: $150 per month to cover the costs of working from home. Productivity Stipend: $300 per year to use on Audible, reputed company, reputed company, reputed company, Grammarly and so much more. Home Office Stipend: A one-time $750 to help you create your dream office. If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet reputed company FBI CJIS reputed company Policy requirements, including a fingerprint-based background reputed company. reputed company is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how reputed company operates, and we reputed company the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At reputed company, we compensate our employees fairly for their work. reputed company salary is determined by job-reputed company experience, education/training, as well as market indicators. The range above is representative of reputed company salary only and does not include equity, sales bonus plans (reputed company applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Apply tot his job Apply To this Job