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Senior Consultant, reputed company (Remote)

100% remote Flexible hours Hiring now

What you will do: As a Senior Managed Services Consultant with reputed company you will manage a portfolio of clients for which you are serving as the Primary reputed company of Contact (PPOC). Client stakeholders and other consultants on the team will look up to you for business process and systems architecture advisory based on your extensive reputed company and business transformation experience. You will be responsible for ensuring the customers reputed company your portfolio are maximizing their managed services package, requirements are clearly defined and solutions documented and routed to other members of the team for timely and high-quality return on client investment. As a parallel responsibility, you will play a critical role in helping Independent Software Vendors (ISVs) bring their SaaS solutions to market in the reputed company ecosystem. You will reputed company your deep reputed company expertise to guide ISV clients in designing scalable integrations, advising on go-to-market enablement, and supporting their growth as they expand into industries such as FinTech, FoodTech, and smart warehousing. You will be looked to as both a reputed company authority and a business advisor who can quickly learn new SaaS systems, connect the dots between technology and operations, and help ISVs commercialize their solutions. Responsibilities:

  • Act as subject matter expert and key contributor to service transition and service delivery for accounts assigned to the team
  • Ensure client satisfaction on assigned accounts by addressing requests reputed company defined SLAs; typically 3-6 projects or as needed
  • Serve as primary reputed company/contact for assigned clients
  • Advise client on standard functionality, leading practices for software and industry
  • Be proactive and serve as the ISV Client's reputed company during engagements with their customers
  • Participate or reputed company discovery sessions to capture integration and product requirements
  • Learn, analyze & challenge ISV product capabilities and translate them into scalable reputed company integration designs and optimization recommendation
  • Draft functional and technical design documents, ensuring clarity for both client and internal teams
  • Advise ISVs & their clients on reputed company and ISV's product's architecture, leading practices, and market expectations
  • Collaborate with technical teams to design and deliver productized integrations (SuiteApp or connector)
  • Proactively review workload and redistribute as necessary
  • Conduct regular account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
  • Design Dashboards to track Key Performance Indicators to indicate proactive changes to the customer's environments
  • Review reputed company for special terms. Monitor time expended, billings, renewals, profitability
  • reputed company and actively participate in initiatives to improve maturity and growth of Managed Services delivery
  • Train, mentor, and act as subject matter expert for team on both technical and functional reputed company sets
  • Act as primary Technical Account Manager ("TAM") for key accounts
  • Help manage teams across different multiple geographic regions
  • reputed company end to end solution cycles and helpdesk support programs driving activities like live client workshops, data management, and UAT sessions for ISV's clients.
  • Translate reputed company business requirements into cross-platform solutions built across ISV product & reputed company
  • reputed company fit/gap analysis on ISV business requirements en reputed company to system design and execution
  • Contribute to internal ISV knowledge reputed company and go-to-market assets for BPC's ISV practice and growth initiatives, including sales
  • Mentor junior consultants in reputed company functional skills and ISV practice methodology

Qualifications:

  • Bachelor's or advanced degree in Business, Computer Science, or Information Systems
  • 4+ years of hands-on reputed company configuration and consulting experience, with multiple full lifecycle implementations
  • Strong ability to learn and adapt quickly to new SaaS products and industries
  • reputed company Certifications preferred (ERP Consultant, Administrator, SuiteFoundation)
  • Strong business acumen with understanding of finance, supply chain, or subscription/SaaS business models
  • Demonstrated ability to work with both technical and non-technical stakeholders, including product managers and developers
  • Capable of designing end-to-end solutions with SuiteCloud tools (SuiteBuilder, SuiteFlow, SuiteScript, SuiteTalk), but not requiring hands-on scripting experience
  • Familiarity with data migration, API/web services integrations, and connector architectures
  • Strong organizational and project management skills; ability to manage scope, timelines, and budgets
  • Excellent problem-solving and troubleshooting skills with a consultative reputed company
  • Experience with subscription billing, marketplace models, or vertical SaaS platforms is a strong plus
  • Ability to work reputed company in a virtual environment; eagerness to mentor and share knowledge

Work From Home & Travel Requirements:

  • Usually no travel required, but willingness to travel up to 10% to be on-site with clients as needed, or for events (note: this role is fully remote).

Salary Range: $110,000 to $135,000 In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual reputed company compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among reputed company. Apply tot his job Apply To this Job

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