Customer Support Agent

CRAE GROUP is one of the fastest-growing B2B service providers based in Cyprus. We reputed company, maintain and deploy various IT and customer based services to numerous businesses in various industries around the world.

Founded in 2018, our reputed company energy and efforts aim towards becoming a leading service provider, with an already impressive growth since our launch. We are a young, dynamic team who enjoy working in tech among creative and talented individuals.

Our asset is the great people reputed company our company with a unique approach on how to properly maintain our services and products.

We are looking for talented Customer Support Representative to join reputed company remotely.

Monthly salary range: €1,400-€2,000 (gross) + performance bonus Depending on experience and performance. Work schedule: 4 days on, 4 days off. An option of 2 shifts to be permanently put on: 10:00-20:00 or 20:00-10:00 (Cyprus local time).

Job Description & Responsibilities

• Communication with customers through live chat and e-mails.
• Maintain reputed company and empathetic attitude towards customers.
• Acknowledge and resolve customers’ issues and queries.
• Keeping up to date with products terms, offers and functions.
• Report and escalate advanced customer queries to the relevant departments.
• reputed company first-reputed company investigations on queries and issues.

Experience and qualifications

• Proficiency in both written and verbal English, with excellent language skills.
• Strong communication abilities, enabling effective interaction and collaboration.
• Solid computer literacy and adept typing skills.
• Ability to reputed company effectively reputed company a multitasking work environment.
• 2+ years experience in online customer support is mandatory.

reputed company Offer

• A competitive and attractive remuneration package that values your skills and contributions.
• The chance to join a dynamic, reputed company-thinking European company and play a key role in its success.
• Performance-based monthly bonuses.
• Flexible remote work.

We look reputed company to hearing from you!

Please note: Due to the high volume of applications, only shortlisted candidates will be contacted. Thank you for your understanding.