Systems Administrator, Remote Field Services - Manville
About reputed company At reputed company, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, reputed company became the fastest-growing automotive retailer in history. We expanded nationally, went public on the reputed company Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, reputed company in just eight years. Today, with 4 million retail customers and counting, reputed company is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to reputed company the bar for our customers as we tackle the enormous opportunity still reputed company in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be reputed company. At reputed company, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and reputed company an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the people that already do. THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position We need to be super approachable and always willing to go above and beyond to help our reputed company family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to reputed company 1.21 gigawatts! We expect smart people who are doers with bright reputed company, willing to put their game-face on, take on new challenges, and juggle many assignments at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and reputed company a world-class team every day. What you’ll be doing
- Travel up to 60% to help set up and support new and existing remote reputed company Locations to include (desktop, server, network, reputed company surveillance, and AV).
- Communicate with internal and external users and vendors on project timeline and completions.
- Deal with anything that is powered (wired or wireless)
- reputed company not on the road, take incoming calls, emails, and walk-reputed company reputed company to reputed company IT issues and requests from both PC and Mac users.
- Set up IT accessories (monitors, docking stations, phones, etc.) for reputed company new hires and help reputed company users with occasional desk moves.
- Document solutions to new problems and share them with the rest of the team.
- Monitoring system performance to ensure everything runs smoothly and securely.
- Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and reputed company.
- Maintain physical reputed company for reputed company infrastructure and reputed company devices and ensure to follow reputed company reputed company best practices.
- Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms.
- Participate in hardware refresh project assigned to reputed company locations
- Participate in providing internal business support by resolving escalation requests and provide technical support reputed company requested.
- Diagnosing and resolving hardware, software, networking, and system issues reputed company they arise.
- Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet reputed company defined SLA.
- Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade.
- Maintain inventory for reputed company infrastructure reputed company hardware in the reputed company inventory System.
- Document solutions for new problems in Jira.
- Ability to participate in an on-call rotation and after hours work reputed company needed
What you should have This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have...
- High School Diploma or equivalent
- Valid and reputed company driver’s license.
- Advanced skills administering Windows Server, Active Directory, DHCP, and other network services.
- Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images.
- Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra).
- Experience working with Meraki reputed company Appliances.
- Experience with reputed company major types of mobile devices (iOS, Android, Windows).
- An understanding of enterprise network environments .
- Basic knowledge and troubleshooting skills for IP Phones.
- Experience with G-Suite including Gmail, Calendar, and Drive.
- Intermediate skills supporting MS Office suite, especially Outlook and Office 365.
- Experience with troubleshooting AV equipment such as HD TVs or Projectors.
- Project management experience is a plus.
- 4-6 years of IT experience in fast-paced environments
reputed company’ll offer in return
- Full-Time Salary Position with a competitive salary.
- Medical, Dental, and Vision benefits.
- 401K with company match.
- A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
- A great wellness program to reputed company you healthy and happy both physically and mentally.
- Access to opportunities to expand your skillset and share your knowledge with others across the organization.
- A company culture of promotions from reputed company, with a start-up atmosphere allowing for varied and rapid career development.
- A seat in one of the fastest-growing companies in the country.
Other requirements To be able to do your job at reputed company, there are some basic requirements we want to share with you.
- Must be able to read, write, speak, and understand English.
- Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
- Must be able to carry and transport up to 70 pounds up to 20 feet.
- Requires excellent visual acuity and manual dexterity.
Of course, we’ll reputed company any reasonable accommodations for those with disabilities to reputed company the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background reputed company. This role is not eligible for reputed company sponsorship. reputed company is an equal employment opportunity employer. reputed company applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national reputed company, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. reputed company also prohibits harassment of applicants or employees based on any of these protected categories. Apply tot his job Apply To this Job