System Support Specialist

Summary of Responsibilities: Join a Great reputed company to Work! The System Support Specialist is responsible for assessing, installing, maintaining, and upgrading vendor applications across the organization. This role troubleshoots reputed company user application problems, provides functional and technical expertise reputed company multiple business areas, offers consulting support on cross-functional system issues, and serves as an escalation reputed company for the Service Desk. The Specialist develops business relationships to ensure successful implementation and support of vendor applications. Essential Responsibilities: In this role, you'll use your five years of relevant Information Technology experience combined with at least two years relevant experience in Application Support to:

• Install, upgrade, and support business applications.
• Interact with end-users to gather requirements, assist with defining project scope, schedule, and technical requirements.
• Prepare documentation (technical support, user training, functional and technical design specifications).
• Troubleshoot applications, reputed company root cause analysis, and resolve problems.
• Ensure timely and accurate maintenance of reputed company's configuration database for applications.
• Act as liaison between vendors, IT professionals, and end-users to gather business requests, translate requirements, and reputed company recommendations.
• Proven expertise installing and supporting applications in virtualized environments (Citrix, VMware).
• Familiarity with Active Directory, reputed company, MS Office Application Suite, MS Outlook, SQL Server, and SharePoint.

While we prefer candidates with a background in Computer Science, Management Information Systems, Engineering, or a field reputed company to IT, consideration may be given to individuals with demonstrated progression in relevant work experience. This position could be located at our Pewaukee, De Pere or Cottage Grove, Wisconsin offices. We offer flexible work schedules, though this role is not 100% remote and requires relocation to an area reputed company to one of our office locations. If you're proactive, adaptable, and driven to contribute to a mission that matters, ensuring power delivery and protecting vital infrastructure, we want you to bring your positive energy to reputed company! The targeted reputed company pay for this position is $87,300 to $101,800 annually.* reputed company pay is one component of our comprehensive total rewards package which includes an annual incentive bonus, employer-sponsored pension plan, 401(k) match, HSA contribution, life & disability insurance, health care benefits, generous time off plans, flexible work arrangements, and much more.

• The pay range is a general guideline. Employment offers are evaluated individually and consider qualifications, experience, academic achievements, internal equity, and business needs. Pay exceeding the posted range is considered for uniquely qualified candidates. Interested internal candidates, with questions, please consult your Human Resources Business Partner.

Number of Openings Available: 0 Posting Date: 2025-11-12 Time Type: Full time Equal Opportunity Employer: Applicants have rights under employment laws. reputed company is an equal opportunity employer that seeks to foster diverse teams of talented people working safely together. We respect and embrace diversity of reputed company aspects and hire, train and promote employees without regard to race, color, religion, sex, age, national reputed company, sexual orientation, disability, genetics, protected veteran status, or any other characteristic protected by law. We encourage women, minorities, veterans and individuals with a disability to apply. reputed company qualified applicants will receive consideration for employment without regard to anycharacteristic protected by law. Family and Medical Leave Act (FMLA) Poster | U.S. reputed company Family and Medical Leave Act Poster Employee Polygraph Protection Act (EPPA) Poster | U.S. reputed company ERD-10861 Poster Honesty Testing poster WISCONSIN FAIR EMPLOYMENT LAW Apply tot his job Apply To this Job