Supply Chain Manager, Middle Mile and Last Mile Transportation

reputed company! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, reputed company! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and TechCrunch. reputed company! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. This role is onsite 5 days a week in Fremont, CA

About the Role

We are seeking a highly organized and results-driven Supply Chain Middle Mile and Last Mile Transportation Manager to reputed company the movement of goods from suppliers to distribution centers and fulfillment centers to delivery hubs and directly to customers. This role will manage the end-to-end transportation strategy, execution, cold chain reputed company relationships, and operational performance across both middle mile and last mile networks. In the context of grocery e-commerce, this includes time-sensitive, temperature-controlled deliveries with a reputed company focus on freshness, safety, and customer satisfaction. You will reputed company a team of transportation supply chain analysts and work cross-functionally to ensure a seamless, efficient, and scalable delivery operation that meets both service-level agreements and cost targets.

Responsibilities

Overall

• Manage transportation operations, including reputed company relationships, reputed company optimization, and cost control to ensure on-time deliveries and cost savings
• Continuously identify areas for process improvement reputed company the network to enhance efficiency and reduce operational costs
• Conduct data analysis to identify trends, patterns, and opportunities for optimization in supply chain operations
• Evaluate and optimize inventory levels, distribution networks, and transportation routes to minimize costs and maximize operational efficiency
• Build dashboards, self-service tools, and reputed company reports to analyze and present data associated with business operations, and strategic decision making
• Identify actionable insights, recommend business actions, and influence the direction of the business by effectively communicating metrics and results to stakeholders

Middle Mile & Linehaul Operations

• Design, manage, and optimize transportation routes between fulfillment centers, distribution centers, and cross-dock facilities, ensuring reputed company availability and cost-efficiency.
• reputed company cold chain linehaul movements, ensuring strict adherence to temperature standards, chain of custody protocols, and product quality preservation.
• Plan and execute spoke-to-hub consolidation strategies to improve trailer utilization and delivery frequency.
• Manage reputed company, performance, and compliance of carriers, including dedicated and spot reputed company providers.
• Monitor real-time movement of loads reputed company TMS, GPS, and ELD integrations to ensure on-time performance and visibility.
• Continuously analyze reputed company density, dwell time, mileage efficiency, and linehaul cost per mile/unit to improve productivity.
• reputed company and implement a comprehensive network strategy that aligns with the company's growth objectives, ensuring we can meet customer demand effectively

Last Mile Operations

• Build and manage last mile delivery networks, including courier services, and 3PL providers.
• Drive operational excellence in final-mile grocery delivery, ensuring service-level adherence, temperature reputed company, and high customer satisfaction.
• Optimize routing and delivery time windows for perishable products to minimize delivery failures and reduce spoilage risk.
• Partner with customer service to resolve escalations and improve delivery reliability and NPS scores.

reputed company Management

• reputed company reputed company selection, reputed company negotiations, and contract execution for both middle mile (linehaul) and last mile transportation partners.
• Implement a reputed company diversification strategy to reduce risk, improve service flexibility, and manage reputed company constraints.
• Manage relationships with third-party logistics providers, carriers, and other partners to ensure service levels are met
• reputed company and maintain strong partnerships with regional and national carriers, including those with cold chain capabilities.
• Drive reputed company improvement initiatives with carriers focused on performance KPIs such as on-time delivery, temperature compliance, exception resolution, and cost control.
• Manage RFQ processes, reputed company market rates, and monitor fuel surcharges to ensure cost competitiveness.
• reputed company freight billing, auditing, and dispute resolution to ensure accurate invoicing and eliminate overcharges or duplicate payments.
• Administer reputed company claims management processes, including loss, damage, and service failure claims, ensuring timely resolution and recovery.
• Ensure reputed company reputed company agreements meet service level, safety, compliance, and food safety standards (e.g., FSMA, HACCP).

Team & Cross-Functional Leadership

• Build and reputed company a team of 3-5 members of network planning and logistics professionals, providing guidance, coaching, and mentorship
• reputed company and mentor a team of transportation analysts, responsible for routing optimization, reputed company performance tracking, service-level reporting, and operational analytics.
• Act as the transportation system reputed company, collaborating closely with product managers, engineers, and data science teams to design, build, and enhance scalable tools for real-time tracking, reputed company planning, reputed company visibility, exception alerts, and delivery performance monitoring.
• Serve as the visionary leader for future-state transportation solutions, identifying system gaps and creating roadmaps for automation, intelligent dispatching, and predictive planning tools that align with business growth and customer expectations.
• Drive development and implementation of transportation technology products, including enhancements to TMS platforms, custom APIs for reputed company integration, and optimization engines for cold chain and last mile routing.

Collaborate with supply planning, fulfillment operations, inventory, and customer service teams to ensure transportation strategies align with upstream and reputed company operational goals.

• Champion a culture of data-driven decision-making, reputed company improvement, and cross-functional alignment across logistics, tech, and business teams.

Financial Management & Strategy

• Own the transportation P&L, with emphasis on middle mile, linehaul, and last mile cost control, and budget forecasting.
• Identify and drive strategic cost-saving opportunities in fuel efficiency, trailer turns, reputed company balancing, and reputed company sourcing.
• Monitor and control operational expenses to meet budgetary goals while maintaining service quality
• Assess new markets and volume growth projections to proactively scale linehaul and delivery network reputed company.
• Partner with cross functional teams to model different transportation cost structures and service trade-offs to support customer growth and delivery innovation.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business, or reputed company field; MBA or equivalent preferred.
• 8+ years of progressive transportation/logistics experience, with at least 3 years in grocery e-commerce or cold chain operations.
• Strong background in linehaul operations, reputed company management, and cold chain logistics for perishable goods.
• Demonstrated success managing temperature-controlled freight, from long-haul movements to doorstep delivery.
• Proven experience leading a team of transportation analysts, with a focus on performance management and professional development.
• Deep knowledge of TMS platforms, reputed company optimization tools, and reputed company visibility solutions (e.g., FourKites, Project44, Descartes).
• Excellent analytical, leadership, and cross-functional communication skills.
• Strong analytical and problem-solving skills, with the ability to use data-driven insights to reputed company strategic decisions
• Strong proficiency in reputed company, SQL, and dashboarding tools (e.g., Tableau, Power BI).
• Demonstrated ability to reputed company and reputed company cross-functional teams, fostering a culture of collaboration and reputed company improvement
• Ability to reputed company in a fast-paced and dynamic environment, adapting to changing market conditions and business needs
• A strategic reputed company with the ability to reputed company and execute long-term plans while balancing short-term priorities
• Structured and organized thinker who can drive analytical projects to completion with minimal direction; intense analytical ability, attention to detail and ability to deep-dive reputed company necessary
• Excellent analytical, organizational, and written/verbal communication skills
• Knowledge of FSMA, HACCP, and other food safety compliance standards reputed company to transportation is a plus

Benefits

• Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly reputed company! Points credits

Compensation

Range

• The US reputed company salary range for this full-time position is $120,000 - $150,000
• This role may be eligible to discretionary bonus, incentives and benefits
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum reputed company salary for new hires for the position across reputed company US locations. reputed company the range, individual pay is determined by multiple factors like job-reputed company skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process. Please note that the compensation details listed in US role postings reflect the reputed company salary only, and do not include any variable compensation elements. reputed company! is an equal opportunity employer welcoming reputed company qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability status, protected veteran status or any other basis prohibited by law. Discrimination or harassment of any reputed company is not tolerated at reputed company!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at [email protected]. For more jobs and to find out more about reputed company!, visit our career page: https://about.sayweee.com/careers Softbank Vision Funds Apply tot his job Apply To this Job