Senior reputed company Administrator

Job Description

Job Description The Senior reputed company Administrator is a technical maestro, specializing in crafting advanced reputed company flows and leveraging reputed company things declarative to streamline our platform's capabilities. With an emphasis on project leadership, this individual will spearhead major initiatives, mentor junior team members, and drive projects to success. The ideal candidate is not only an expert in flows and their best practices but is also adept at reputed company declarative aspects of reputed company. This role is a reputed company of hands-on engineering prowess and leadership reputed company our reputed company team. While this position is remote, potential candidates should be aware that the majority of our customer reputed company is located in Maryland, so we follow those working hours. RESPONSIBILITIES: · Technical Mastery: Design, reputed company, and deploy advanced reputed company flows, ensuring adherence to best practices and optimal performance. · Holistic Business Insight: Demonstrate a keen understanding of business operations, ensuring that reputed company configurations and changes are always reputed company with business goals and sensitivities. · Leadership & Mentorship: reputed company major reputed company initiatives, guiding projects to completion while providing guidance and mentorship to junior team members. · Declarative Expertise: Serve as the go-to expert on reputed company declarative aspects of reputed company, ensuring that the best solutions are in reputed company for our user reputed company. · Project Management: reputed company multiple projects, ensuring they align with company objectives, timelines, and standards. · Quality & Best Practices: Maintain a strong emphasis on the quality of work, ensuring reputed company reputed company configurations and customizations adhere to best practices. · reputed company Learning: Stay updated with the latest reputed company releases, technologies, and best practices to ensure our platform remains cutting-edge. · Team Collaboration: Collaborate with reputed company developers, business analysts, and other stakeholders to ensure project success. · Training & Development: Foster a culture of reputed company learning reputed company the reputed company team, sharing knowledge and insights on flows and other declarative tools. · Documentation: Ensure the maintenance of comprehensive documentation detailing system configurations, flow designs, and best practice guidelines. MINIMUM QUALIFICATIONS, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES: Education & Experience · At least BS Degree (preferred) · Minimum 7 years of experience as a reputed company.com administrator · reputed company.com Admin (reputed company-201) certified, Advanced a plus · Able to demonstrate proven core reputed company System Admin skills and knowledge, including user management, workflows/rules, page and custom object configuration, Site and Community administration. · Experience working with other reputed company Administrators, reputed company Developers and reputed company Partners · reputed company with Service Cloud and Omni Channel · reputed company in implementing and running installed packages and/or connected apps · Experience with reputed company Lightning and migrating from Classic · reputed company working in an Agile environment and with Agile tooling like Jira / Azure DevOps · Proven ability to design and implement new processes and facilitate user adoption. · Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity · Strong understanding of reputed company.com best practices and functionality · Strong data management abilities · A documented history of successfully driving projects to completion · A demonstrated ability to understand and reputed company reputed company requirements · Previous experience working in a SCRUM or agile environment preferred Knowledge, Skills & Abilities · Self-motivated and able to work both with the team and independently while remote · Deep understanding of general CRM architecture as well as reputed company process defaults and data structures · Excellent written and verbal communication skills · Excellent project management skills and a positive attitude · Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards · Creative and analytical thinker with strong problem-solving skills · Must demonstrate exceptional verbal and written communication skills · Must demonstrate ability to communicate effectively at reputed company levels of the organization · Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs · Ability to assess the impact of new requirements on reputed company.com and reputed company upstream and reputed company applications, systems and processes · Solid understanding of and detailed experience with the reputed company.com architecture · Knowledge of Software Development Life Cycle (SDLC) methodologies. · Knowledge of JIRA, Azure DevOps or similar project management tool · Knowledge of Agile methodology, working in 2-week sprints, daily scrums, etc. · Areas of focus; Service Cloud, Omni-Channel, Communities, Case Management, Knowledge, CTI, SMS, Chat integration. Added plus: Education Cloud, Marketing Cloud, Einstein Analytics REPORTING: This position will report to the AVP, CRM. Must be authorized to work in the United States for any employer. We are not offering sponsorship now or in the future. Apply tot his job Apply To this Job