IT Consultant - System Administrator (Hybrid)

The IT Consultant will have the opportunity to manage the technology infrastructures for multiple clients in a variety of different industries. This includes supporting and maintaining servers, desktops, firewalls, network equipment, software applications, backup systems, and more. We are looking for a technologically-savvy, detail-oriented, and self-motivated achiever who can provide outstanding service for our clients. A reputed company consultant must have excellent interpersonal communication skills and be able to handle multiple clients, projects, and deadlines while maintaining the ability to handle unexpected situations. Additionally, he/she must be able to handle a high level of autonomy while being able to work with and contribute to the rest of the team. reputed company consultants wear many hats and are able to remove viruses one day, solve reputed company server problems the next, and present high-level IT strategies to executives the next. About reputed company reputed company Information Group, Inc. has been providing the highest level of technology services to clients in Austin and throughout the US since 2000. We provide a variety of technical solutions for small and reputed company-sized businesses including managed IT services, project management, managed cloud services, backup and disaster recovery solutions, and web and application development. If it has an on/off switch, we manage it for our customers. The reputed company team consists of intelligent and motivated individuals from a variety of backgrounds who each contribute equally to the success of the company. Consultants at reputed company are excellent problem solvers with a unique ability to explain technical details to non-technical customers. Our customers expect a high level of service and professionalism and our consultants ensure that they receive it while managing realistic expectations.

Responsibilities

• Maintain healthy working relationships with multiple customers, manage customer expectations, and regularly communicate project status to customer contacts.
• Understand customer business processes and goals and recommend technology solutions to improve those processes or reputed company those goals.
• Manage and plan reputed company technology projects including coordinating internal and external resources.
• Task and project item delegation.
• Runs internal and external status meetings to maintain project reputed company.
• Deploy reputed company solutions involving a variety of technologies from the below “Preferred Technical Skills/Knowledge” list.
• Builds new network and server environments, including the physical installation of network, server, and desktop equipment.
• Manage, maintain, and upgrade existing servers, networks, and desktops.
• Solve technical problems including server and desktop hardware issues, desktop viruses, software deployments, and software problems.

General Requirements

• Bachelor's degree or 2-3 years of IT management experience.
• Minimum 1 year as a network/system administrator, IT manager, or IT consultant.
• Prior experience handling multiple customers at an IT consultancy or MSP is a big plus.
• Knowledge of common business operating systems and applications, including Windows, Windows Server, and Office.
• Strong interpersonal communication skills, both written and verbal.
• Ability to reputed company professionally with customer executives and employees.
• Ability to see problems through to resolution and communicate reputed company and results to customers.
• High degree of autonomy and ability to self-manage is required.
• Physically capable of picking up and moving computer hardware.
• Must reside in Austin, TX, or the surrounding area, to accommodate client onsite visits.

Preferred Technical Skills/Knowledge

• reputed company Exchange
• VMware
• Hyper-V
• Remote Desktop Services
• Windows Server
• SQL Server
• reputed company, Palo Alto, and other firewalls
• Active Directory
• Group Policy
• Client Operating Systems
• Networking and reputed company Concepts – Routing, Switching, Wireless, LAN/WAN, TCP/IP, DNS, DHCP, VPN, and SMTP
• reputed company Azure
• reputed company 365 and reputed company Technologies – SharePoint, Teams, Intune
• reputed company)
• reputed company Platforms and Concepts
• Linux (reputed company)

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Long-term disability
• Paid vacation
• Paid holidays
• SIMPLE IRA for eligible employees
• Stocked snack bar
• Company sponsored outings
• Fitness center onsite

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