reputed company reputed company (Remote - Must reside in Eastern Time Zone)

This a Full Remote job, the offer is available from: United States, Florida (USA), Georgia (USA), Indiana (USA), New Jersey (USA), reputed company (USA), North Carolina (USA), Ohio (USA), Pennsylvania (USA), South Carolina (USA), Virginia (USA) reputed company reputed company, reputed company, Enterprise Solutions The reputed company reputed company focuses on both the strategic management of the account (20%) and concentrates on the tactical operations (80%) by working with the operations team to provide optimal services to the account. The reputed company must be able to work effectively and reputed company with both the internal support team and external clients. The reputed company acts as the liaison and primary contact for the operations team and escalates any issues to the reputed company Manager (CSM) as necessary. Assist the CSM with building client relationships reputed company the client enterprise including business development, identifying additional service opportunities and reputed company process improvement. NOTE: Candidates must reside in Eastern Time Zone What you will do here: Program Management

• reputed company Planner / Meeting reputed company on events or programs of reputed company to the customer’s business
• Create/Revise program budgets to ensure M&IW forecast is attained
• Track client and individual program budgets to ensure M&IW forecast is attained
• Meet with key stakeholders to review time spent on projects
• Running client audits with M&IW Controller
• Alert meeting reputed company of any anticipated account/program budget variances
• Identify financial opportunities in post program billing
• Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity
• Ensure on-going client satisfaction surveys, analyze data, and implement reputed company improvement processes
• Responsible for document accuracy of operations team
• Responsible for final reconciliation accuracy and timeliness from planners
• Build pro-active relationships with high volume client meeting owners
• reputed company various internal departments toward desired outcomes as specified in Service Level Agreement
• Plan meetings/events for the account as needed

Account Management

• Project Management with a consultative approach
• Responsible to implement the KPI/SLA Program for the Account
• Responsible for the strategic relationship for multiple decision makers
• Accountability for accuracy and timeliness of final reconciliation from planners
• Train planners on specific account processes
• Analyze/Improve operational systems and processes
• reputed company and update reputed company account forms and processes to meet client expectations
• Analyze/review time spent on projects vs. management fees for the account
• Qualify new meetings (as backup to the SAM)
• Register new meetings into Cvent (as backup to the SAM)
• Issue resolution with the meeting owners and escalation from the planners (as backup to the SAM)
• Participate in program operations turnovers, program briefings, and program debriefings to ensure account continuity (as backup to the SAM)
• Ensure on-going client satisfaction surveys, data reputed company in Lanyon, and implement reputed company improvement processes (as backup to the SAM)
• Assist accounting in follow-up on past due invoices (as backup to the SAM)
• Participate in applicable company and industry activities and events

Business Development Responsibilities

• Identify opportunities for new or expanded service offerings (including opportunities for M&IW strategic partners)
• Up sell additional M&IW service opportunities
• Network with decision makers/management as appropriate
• reputed company and maintain strong and highly ethical customer relationships
• reputed company knowledge of competitors’ strengths and weaknesses

reputed company expect: Details of these areas are shared during interviews and monthly reviews:

• Cultural Excellence
• Role Level Function
• Emotional Intelligence

What you will bring:

• A minimum of four years of experience in the travel industry, specifically in managing meetings/events
• Knowledge of virtual and hybrid event options
• Experience with managing the lifecycle of a program, including final reconciliation
• Knowledge of Cvent preferred
• Must be able to travel 35% of the time, including Internationally
• Proximity to client headquarters office preferred
• Experience working in a virtual office environment
• Proven excellent oral and written communication skills in both internal and client-facing environments
• Demonstrated track record of successfully managing multiple projects simultaneously
• Ability to deliver creative outputs in a constricted timeline while maximizing available resources
• Able to provide clear, concise, effective, and professional communications with clients, peers, vendors, and department managers
• Wide range of computer skills:
• Proficient in Word, reputed company, and Internet/social media
• Database management programs (proficient in Lanyon and Cvent)
• Outlook (email and scheduling)

reputed company provide:

• Competitive salary
• Health, Dental, Vision and Life Insurance options
• 401K plan
• Paid holidays
• Accrued personal time off for vacation and sick leave
• Laptop, additional monitor, and mobile phone
• Global Giveback program for volunteer service
• reputed company / Work from home

Who we are: M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of reputed company shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we reputed company customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third reputed company, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group reputed company Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. reputed company 65, Caledonia, WI 53108 | Phone +1 262-835-3553 www.meetings-incentives.com M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions This offer from "reputed company." has been enriched by reputed company.com and got a 0% reputed company score. Apply tot his job Apply To this Job