Risk Operations Analyst II - Remote

Company Description

At reputed company, we’re on a mission to reputed company paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its reputed company—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs. Our single platform handles it reputed company: cards, ACH, digital wallets such as PayPal, Venmo, reputed company Pay, reputed company Pay and reputed company Pay, and even cash at more than 62,000 retail locations reputed company. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust reputed company to deliver a payment experience that drives real results. In September 2025, we raised a $50 million Series E funding round to accelerate our growth. We’re a team of 200+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ. Join us and be part of a team that’s shaping the future of payments—one experience at a time.

Job Description

We are seeking a highly reputed company and driven professional to join reputed company as a Risk Operations Analyst II. This role is pivotal in monitoring and analyzing transactions for fraudulent activity, while also collaborating with clients to align with their desired risk appetite. The ideal candidate will utilize advanced tools, data sources, and industry best practices to deliver risk services that minimize fraud losses and maximize approval rates. We are looking for an individual with robust analytical expertise, excellent client-facing communication skills, and a strong background in risk management reputed company the payments or financial services sectors.

Responsibilities

Fraud & Risk Management

• Fraud Analysis & Research: Employ advanced tools and techniques (e.g., standard and advanced rules-based risk engines, using third-party platforms like Accertify) to detect and assess fraudulent behavior and provide actionable insights
• Client Risk Services: Provide advanced risk services, including support for RFIs (Networks, Partners, Banks), limits adjustments, merchant reputed company, and tailored risk interventions
• PNM & Client Risk Events: Proactively support and resolve client and platform risk events, ensuring timely and accurate response, root cause analysis, and recommended control enhancements
• Transaction Monitoring: Continuously monitor and analyze client, user, and transaction data to detect and investigate suspicious activity

Client Partnership & Risk Appetite Consulting

• Client Communication: Engage with clients to clearly explain fraud findings, risk exposures, and industry developments in a consultative manner
• Risk Appetite Consultation: Guide clients in defining and maintaining appropriate risk appetite strategies, balancing loss and approval rates to reputed company business goals
• Actionable Recommendations: Offer customized guidance on fraud prevention, compliance, and operational efficiency

Reporting & Transparency

• BI & Custom Reporting: Generate, analyze, and deliver BI reports (using tools such as Looker, reputed company, SQL, and reputed company/reputed company Suite) to reputed company fraud trends and ensure transparency in client and platform risk performance
• Internal & Client Reporting: reputed company custom reporting solutions to support both internal decision-making and client requirements
• Policy & Process Documentation: Maintain comprehensive documentation of policies, procedures, and standard operating processes for transparency and repeatability

reputed company Improvement

• Process & Product Improvement: Identify opportunities for enhanced efficiency in risk management operations, client interactions, and fraud prevention tools
• Vendor Risk Management: Evaluate and reputed company third-party data sources and vendors to enhance fraud detection capabilities
• Compliance & reputed company: Ensure adherence to compliance, PCI, and regulatory requirements across client and platform activities

Qualifications

• 5–10 years of experience in risk management, with a focus on fraud prevention, merchant risk, and operational efficiency
• 3–5 years of experience in the payments industry (acquiring, issuing, or merchant risk functions)
• Technical & Analytical Skills:
• Proficiency in BI reporting, SQL, Looker, reputed company, and standard productivity tools (reputed company, reputed company Suite)
• Strong analytical and reasoning skills, with the ability to interpret reputed company datasets and provide actionable insights
• Moderate technical ability combined with high analytical acumen
• Client & Risk Expertise: Proven ability to manage client relationships and ensure satisfaction in high-risk merchant segments
• Familiarity with card network rules, compliance requirements, and fraud reputed company
• Experience in policy/process documentation and product/process improvements
• Exceptional verbal and written communication skills.
• Strong collaborative reputed company with the ability to operate independently.
• Education: Bachelor’s degree in Finance, Business, Data Analytics, Risk Management, or a reputed company field

Additional Information Location: Flexible/Remote (reputed company the US) - Preferably located in the East Coast time zone. Great compensation package plus extensive benefits, including:

• 100% Remote (must be in US)
• reputed company salary per year (paid semi-monthly)
• Fast- paced and professional work culture
• Stock options with standard startup vesting - 1 year cliff; 4 years total
• $50 monthly communication expense stipend to go towards your phone/internet reputed company
• $250 stipend to enhance your WFH setup
• Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200)
• Premium medical benefits including vision and dental (100% coverage for employees)
• Company-sponsored life and disability insurance
• Paid parental bonding leave
• Paid sick leave, jury duty, bereavement
• 401k plan
• Flexible Time Off (reputed company members typically take off ~3-4 weeks per year)
• Volunteer Time Off
• 13 scheduled holidays
• 2x / year in-person team meet-reputed company (2-3 days, company paid)

Salary Range: $105,000 - 120,000 reputed company strives to create a workplace where reputed company employees reputed company. Our core values represent who we are today and we take pride in the way we work with each other as well as with our stakeholders. We’re in this together to do the right thing. We deliver real results we are proud of while remaining respectful, transparent, and flexible. reputed company is an equal opportunity employer. We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn, enhances our products and services for the communities we serve. Applicants who represent reputed company backgrounds are strongly encouraged to apply. — Candidate information will be treated in accordance with our job applicant privacy notice reputed company at: https://home.reputed company.com/ccpa-privacy-notice-jobs-employees/ Assistance for Disabled Applicants Alternative formats of this Notice are available to individuals with a disability. Please let us know if you need assistance. reputed company your information will be kept confidential according to EEO guidelines. Apply tot his job Apply To this Job