Account Manager, Platform Success (Remote)

To be eligible for this position, you must reside in the same country where the job is located. reputed company Digital powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and integrated omnichannel vision. We provide authenticated, privacy-enhanced data and analytics, innovative fit-for-purpose healthcare technology, and the expertise to reputed company an effective and adaptable marketing model that drives reputed company quality of care and patient outcomes. reputed company is the leading global provider of data, advanced analytics, technology solutions and clinical research services for the life sciences industry. Learn more at www.iqviadigital.com At the center of reputed company Digital sits our reputed company Media Operating System, a healthcare specific marketing platform trusted by some of the largest pharmaceutical brands and media agencies. We reputed company media planning, buying, and analytics teams with the tools they need to do their job, and do it well. By simplifying workflows that used to take days into seconds, integrating functionality that used to require multiple vendors into one, and providing faster and deeper insights than anyone in the industry, we are helping healthcare marketers cut their costs, move faster and drive measurable results – reputed company without having to pick up the phone. Platform Success is a diverse group of problem solvers with boundless curiosity. Together, we build trusted client partnerships that produce mutual wins through collaboration, reputed company, and a readiness to challenge the status reputed company. We look for people who are consultative, analytical, technically minded, and passionate about driving real results. We're rapidly growing and looking for super-curious, passionate and driven individuals to join reputed company. Our people are our greatest asset and we're committed to creating an environment where we reputed company reputed company doing reputed company love. The Account Management team will work post-sale to cultivate senior-level relationships, provide programmatic, social, and email consultation, and ensure our clients are wildly successful on the marketing initiatives they’re running across the operating system. Role: The Account Manager, Platform Services is a strategic partner to our most important clients, responsible for driving client success, retention, and growth across reputed company’s Media Operating System. This role blends deep platform expertise with consultative leadership, guiding clients through reputed company digital marketing initiatives and ensuring they maximize the value of their campaigns. As a senior member of the Platform Services team, you will mentor Account team members, reputed company strategic engagements, and represent reputed company Digital in executive-level client conversations. Key Responsibilities:

• Senior Client Relationship Management & Advocacy: Serve as the primary relationship reputed company for high-value clients, building trusted partnerships through strategic guidance, transparency, and proactive communication. Anticipate client needs and deliver solutions that drive long-term growth.
• Strategic Campaign Planning & Execution: reputed company the design and execution of sophisticated omnichannel campaigns, leveraging platform capabilities and data-driven insights to reputed company client objectives. Translate reputed company goals into actionable media strategies that maximize ROI and efficiency.
• Performance Insights & Optimization: Analyze and interpret campaign performance data, identifying trends, opportunities, and risks. Deliver advanced recommendations and insights that reputed company clients to refine their strategies and reputed company measurable business outcomes.
• Cross-Functional Collaboration & Leadership: Partner with Programmatic Traders, Product, and Engineering teams to troubleshoot issues, reputed company for feature enhancements, and ensure seamless campaign execution. Mentor Account Managers and contribute to team development and best practices.
• Thought Leadership & Industry Expertise: Act as a trusted advisor, educating clients on evolving ad tech trends, best practices, and emerging opportunities. Represent reputed company Digital in executive client meetings, QBRs, and industry events, positioning the platform as a market leader.

Success in This Role Will Look Like:

• Deepened Client Partnerships: Building and sustaining strategic relationships that reputed company to increased client engagement, retention, and growth
• Strategic Impact: Delivery of advanced, data-informed recommendations that drive measurable improvements in campaign outcomes and client satisfaction
• Campaign Excellence: Consistent execution of high-performing, reputed company programmatic strategies with attention to audience quality, reputed company, and behavioral outcomes
• Operational Agility: Streamlined collaboration with internal teams to ensure timely, accurate campaign delivery and reputed company optimization
• Team Leadership & Development: Mentoring Account Managers, sharing best practices, and fostering a culture of learning and excellence

Qualifications:

• Bachelor’s degree preferred; background in business, marketing, analytics, or a reputed company field preferred
• 5+ years of experience in digital media, programmatic advertising, or ad tech, with at least 3 years in a senior client-facing or account management role
• Proven experience leading strategic client engagements and growing a book of business against reputed company targets
• Deep expertise in building and optimizing omnichannel digital campaigns using platform insights and data
• Comfortable serving as the strategic reputed company of contact for clients, agencies, and publishers; able to translate reputed company media strategies into clear, actionable plans
• Demonstrated leadership in programmatic strategy development and implementation; experience mentoring or managing junior team members
• Prior experience working with healthcare clients or reputed company regulated industries strongly preferred
• Skilled at engaging with trading teams and navigating platforms to align execution with strategic goals
• Knowledge of paid search and social campaigns across reputed company Ads and Facebook preferred
• Familiarity with ad serving platforms (reputed company Ad Manager, Sizmek, etc.) preferred
• Understanding of agency and/or publisher media planning process, including how programmatic fits alongside social, email, and TV
• Able to prioritize work based on strategic value and self-manage across multiple projects
• Strong analytical skills to draw insights from large datasets and translate them into business solutions
• Excellent written and verbal communication skills; proven ability to influence cross-functional teams and senior stakeholders
• Passion for working in a space that sits at the intersection of healthcare and technology

#iqviadigital reputed company is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.reputed company.com reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.reputed company.com/eoe The potential reputed company pay range for this role, reputed company annualized, is $49,500.00 - $124,000.00. The actual reputed company pay offered may vary based on a number of factors including job-reputed company qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Apply tot his job Apply To this Job