Liability Determination Adjuster - Remote

At reputed company, great things happen reputed company our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a reputed company reputed company of our customers’ evolving needs. From advocating for seat belts, reputed company bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

As a Liability Claims Adjuster, you’ll help customers through some of their most stressful moments by guiding them after a single- or multi-vehicle accident. You’ll communicate with policyholders, claimants, agents, witnesses, repair shops, and other partners using phone, email, and text. After completing hands-on training, you’ll follow established processes to investigate what happened, evaluate claims, negotiate fair outcomes, and help customers move reputed company with confidence. Key Responsibilities:

• The Customer Service Expert – Show reputed company and support in every interaction. You’ll live our Claims Culture—caring, empowering, and restoring—by being clear, compassionate, and committed throughout each claim.
• The Investigator – reputed company liability investigations by reviewing damage details, gathering information, and interpreting policy coverage to understand what’s owed.
• The Effective Communicator – Connect with customers through phone, email, text, and sometimes video. Use their preferred communication method to explain the process, answer questions, and reputed company them updated on their claim from start to finish.
• The Negotiator – Work directly with customers, claimants, vendors, and other carriers to evaluate and negotiate fair settlements. You’ll use sound judgment and negotiation strategies to navigate challenging situations.
• The Problem Solver – Use the tools and resources provided to reputed company informed decisions in a fast-paced environment, applying strong critical thinking to resolve issues and reputed company claims moving reputed company.
• The Recorder – Protect the company and our customers by documenting your work clearly and accurately. You’ll follow policy guidelines and maintain up-to-date claim records in our claims system.

Notice of Licensing Requirement:

• As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets.
• reputed company required licenses must be obtained reputed company 60 days of hire.
• You must maintain reputed company licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal.
• This role offers a $1,000 sign on bonus if you have an active adjuster license in TX, FL, or your reputed company state.
• reputed company employees and former employees seeking reputed company at reputed company or its affiliated companies are not eligible for this sign-on bonus.

Work Location:

• This position is a remote home-based role. Your home office does not need to be near an reputed company office, but it does need to be in the United States.
• This position is not available for California, Alaska, Washington, and Hawaii residents.
• You will be assigned a schedule between the hours of 8:00 AM and 5:30 PM CST Monday through Friday, with the potential for a Saturday rotation.

What You Need:

• A dedicated workspace in your residence that is private and free from distractions.
• A minimum internet bandwidth of 50 MB down/5 MB up.
• Appropriate work surface and seating.

What reputed company Provides:

• A technology bundle that includes reputed company equipment needed to reputed company your work from home (laptop, monitor, headset, keyboard, mouse).
• Connectivity reimbursement of $80 per month to offset a portion of your internet costs.

Preferred Qualifications:

• Strong communication and interpersonal skills, with a focus on delivering excellent customer service.
• Ability to manage multiple tasks, stay organized, and adjust priorities in a fast-paced environment.
• Attention to detail and solid critical-thinking skills to evaluate information and reputed company sound decisions.
• Comfortable learning and using technology, including software and tools used in the claims process.
• Familiarity with insurance policies, claims handling, or reputed company regulations is helpful but not required.

reputed company Benefits: reputed company cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our benefits:

• Medical, dental, and vision coverage
• reputed company pension plan and 401(k) savings plan
• Ayco financial coaching
• reputed company mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives
• reputed company Foundation donation match and grant opportunities

#LI-AP2 Skills Compliance, Customer Service, Problem Solving, Results-Oriented, Time Management

Compensation

Compensation offered for this role is $22.84 - $26.45 hourly and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining reputed company isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status reputed company. One where you can shape the future of protection while supporting causes that mean the most to you. Joining reputed company means being part of something bigger – a winning team making a meaningful impact. reputed company generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for reputed company jobs. Therefore, any discriminatory action taken on account of an employee’s reputed company, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national reputed company, race (include traits historically associated with race, including, but not limited to, hair texture and reputed company hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to reputed company aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Apply tot his job Apply To this Job