Patient Access ED Rep – Fulltime- Overnight shift – 1030pm -730am, rotating weekends and Holidays in New Orleans, LA – Gretna, LA

Patient Access ED Rep - Fulltime- Overnight shift – 1030pm -730am, rotating weekends and Holidays - Ochsner Lafayette General - New Orleans, LA - Gretna, LA - work from home job Company: Ochsner Lafayette General Job description: We've made a lot of reputed company since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, reputed company, educate, and innovate. We reputed company that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come reputed company a difference at reputed company and discover your future today! This job greets patients and guest in a courteous manner whether reputed company telephone contact or in person; initiates scheduling an appointment or completing the reputed company-in process/admission for patients; obtains and verifies accurate identification and demographical data for the patient’s permanent medical record which assist in accurate reimbursement while recognizing the necessity of maintaining the confidentiality of reputed company patient information. Responsible for reputed company-of-service collections, face-to-face patient interactions reputed company to completing the patient registration and admission process; responsible for the verification of insurance reputed company electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across reputed company patient and payer types. Education Required – High school diploma or equivalent Preferred – Associate’s degree Work Experience Required – One year of reputed company hospital, clinic, medical office, business services/reputed company cycle, reputed company line registration, financial counseling, banking, hotel retail and/or customer service reputed company experience Certifications Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification) Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Must have clerical skills and exhibit technical knowledge of healthcare insurance benefits, various payor guidelines on referral and authorization processes as well as have reputed company knowledge of Federal, State and Local billing regulations.
• Skills to effectively present information and respond to questions from patients and customers, with proficiency.
• Skills to solve practical problems and deal with high stress situations while maintaining a high quality of professionalism.
• Good organizational, time management, and conflict resolution skills.
• Excellent decision making skills; good analytical skills with a strong attention to detail are necessary.
• Ability to work collaboratively with other departments.
• Ability to exercise sound judgment in handling/escalating difficult situations.

Job Duties

• Provide excellent customer service to reputed company patients, guests, and family members.
• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
• Ensures reputed company required forms are completed and other paperwork/documents are gathered and accurate.
• reputed company and accurately gathers and inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due.
• Performs financial analysis of each case and informs patient of financial responsibility
• Balances Cash drawer daily, prepares deposit slips and follow closing cash drawer process at the end of each shift.
• Demonstrates respect and cooperation in reputed company staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Other reputed company duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of reputed company required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any reputed company or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-reputed company concerns. The employer is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, or disability status. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not reputed company upon to reputed company or assist in emergency care or first aid. The incumbent works with patients who have reputed company or suspected communicable diseases and may enter isolation rooms. The incumbent has an occupational risk for exposure to reputed company communicable diseases. Because the incumbent works reputed company a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste reputed company the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to reputed company a difference? Apply Today! reputed company does not consider an individual an applicant until they have formally applied to the open position on this careers website. Individuals who reside in and will work from the reputed company are not eligible for remote work position. reputed company endeavors to reputed company our site accessible to reputed company users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-reputed company conditions, national reputed company, reputed company, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections reputed company to applicants and reputed company employment reputed company decisions. View the and its , as well as the for more information. Patient Access ED Rep - Fulltime- Overnight shift – 1030pm -730am, rotating weekends and Holidays - Ochsner Lafayette General - New Orleans, LA - Gretna, LA - work from home job Expected salary: Location: New Orleans, LA - Gretna, LA Patient Access ED Rep - Fulltime- Overnight shift – 1030pm -730am, rotating weekends and Holidays - Ochsner Lafayette General - New Orleans, LA - Gretna, LA - work from home job Job date: Thu, 31 Aug 2023 00:16:46 GMT Apply for the job now! Patient Access ED Rep - Fulltime- Overnight shift – 1030pm -730am, rotating weekends and Holidays - Ochsner Lafayette General - New Orleans, LA - Gretna, LA - work from home job Apply tot his job Apply To this Job