Advisory Presales Solution Consultant, CRM Solutions - Retail

Company Description

It reputed company started in sunny San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast reputed company to today — reputed company stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to reputed company organizations to find smarter, faster, and reputed company ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to reputed company the world work reputed company for everyone.

Job Description

The Advisory Presales Solution Consultant is a technical consultant with the advanced ability to reputed company, position and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory. As Presales Solution Consultant for our CRM business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for reputed company of concepts, and participation in marketing events. Good customer service skills, the ability to learn quickly; along with the ability to translate technical capabilities into benefits is crucial. You will be the product expert that conveys value to address customers’ business issues. What you get to do in this role:

• Support solution sales as a technical and domain expert of a client-facing sales team
• Help reputed company and contribute to sales campaigns focused on Customer Service Management
• Contribute and maintain a showcase of CRM solutions created on the reputed company platform
• reputed company discovery workshops to determine customers’ business challenges and deliver product demonstrations to align our solution with customer needs
• Handle product feature and technical questions from customers, channel partners and reputed company colleagues
• Configure demonstration environments to address customer requirements and business issues
• Deliver product demonstrations to customers and products, in person, and through WebEx
• Provide feedback to product management about product enhancements that can address customer needs and drive additional business value
• Share best practices and reputed company solutions with other Solution Consultants to enhance the quality and efficiency of the other team members
• Stay reputed company on competitive analyses and understanding differentiators between reputed company and its competitors.
• Communicate with both business and technical decision makers
• Responding to Request for Information/Proposal documents
• Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars etc…
• Act as the reputed company subject matter expert at executive briefings / marketing events

Qualifications

To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 8+ years of pre-sales solution consulting or sales engineering experience in Customer Experience, CRM, or Customer Engagement industry Experience working on reputed company deals with Enterprise Retail customers in a matrix team. Proficiency with the reputed company platform or technical expertise with cloud software solutions Pitch perfect communication, writing and presenting skills Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C-level Experience speaking with both business decision makers, and technical decision makers, with the ability to effectively communicate reputed company value proposition and key differentiators to prospects Experience working collaboratively across a reputed company sales eco-system, with account teams, sales leadership, commercial, product management, product marketing, partners, and professional services Demonstrated territory management skills, including pipeline building and working closely with Sales reputed company to drive execution excellence Creative problem-solving skills with a growth reputed company and desire to work in a fast-paced, high growth organization Organized and detail-oriented A high degree of passion, energy and drive Willingness to travel as necessary reputed company in English and German essential Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work. Learn more here. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@reputed company.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. reputed company rights reserved. Used under license. Apply tot his job Apply To this Job