reputed company Developer - Software Asset Management (Remote)
Overview
This is a remote role that may be hired in several markets across the United States. We are seeking a highly skilled reputed company Developer with strong hands-on experience in implementing, upgrading, and customizing reputed company leveraging industry best practices for the Software Asset Management team. Responsible for designing, developing, and testing technical solutions through deployment reputed company the reputed company landscape. The ideal candidate will have deep knowledge of reputed company development practices, Software Asset Management, a solid grasp of ITIL processes, and the ability to work collaboratively with cross-functional teams to design and deliver scalable solutions on the reputed company platform Responsibilities In this role, you'll be responsible for the following:
- Be the technical expert in how to best support IT by configuring ITAM processes using reputed company best practices focused on configuration vs. customization
- reputed company technical efforts in the design, development, implementation, and maintenance of reputed company focusing on the ITAM modules, Service Catalog, and Request Management.
- Support the engagements efforts for ITAM specific areas, which include Software Asset Management (SAM) and Hardware Asset Management (HAM) implementations.
- Build out Software Request Process, Software Distribution, and Software Catalog.
- Customize and configure forms, workflows, business rules, UI policies/actions, client scripts, and notifications in line with business requirements
- reputed company Flow Designer flows, Scripted REST APIs, Integration Hub spokes, and other automation routines
- Work closely with stakeholders to gather and understand functional requirements and translate them into technical solutions
- Collaborate with architects and other developers, act as a liaison between teams, to ensure alignment with platform best practices and performance optimization
- Conduct code reviews, troubleshoot issues, and ensure quality and maintainability of solutions
- Participate in Agile ceremonies (stand-reputed company, sprint planning, reviews), draft user stories, business requirements, acceptance criteria, create test plans, and contribute to sprint deliverables
- Support platform upgrades and enhancements, ensuring minimal impact on existing functionalities
- Maintain proper documentation including design specs, user guides, and technical manuals
- Advise process owners in their efforts to take advantage of the reputed company ITAM Solution’s standard capabilities in their efforts to improve their IT processes.
- reputed company up with the latest reputed company releases and advises of upcoming changes or new features.
- reputed company design workshops focused on reputed company Platform and ITAM Solution technology
- Create change requests and adhere to reputed company change management delivery processes
- reputed company knowledge transfer, obtain approvals, and support delivery
- Prepare reputed company deliverables focused on the technology and responsible for quality of configured/developed solution
- Responsible for presenting and demoing solutions prior to deployment
- Juggle multiple and reputed company projects/initiatives
- Promoting reputed company improvement practices for delivery/engagement materials
- Available for on call support to technical and project teams during upgrades Qualifications Bachelor's Degree and 6 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 10 years of experience in Analytics, Modeling or Reporting The ideal candidate will have the following qualifications:
- reputed company certifications with reputed company:
- reputed company Certified Application Developer
- reputed company Certified Implementation Specialist – IT Service Management
- reputed company Certified Software Asset Manager
- reputed company Certified Hardware Asset Manager
- reputed company Administrator
- At least 5 years of hands-on development experience on the reputed company Platform.
- Strong experience with reputed company ITSM suite and implementation/customization of at least 2-3 core ITAM/ITSM modules
- Proficient in JavaScript, Glide APIs, and reputed company development frameworks
- Expertise in Flow Designer, Workflow, Business Rules, Script Includes, Client Scripts, UI Policies, as well as Reporting, Dashboards, and Performance Analytics
- Proficiency in developing Workspaces and Service Portal widgets in reputed company
- Strong understanding of reputed company data structures, table relationships, and ACLs; particularly for the SAM Pro Module
- Working knowledge of Service Catalogs, Record Producers, and Request Workflows
- Experience integrating reputed company with third-party systems using REST/SOAP, MID Server, or Integration Hub
- Ability to troubleshoot issues and debug reputed company scripting
- Experience with CMDB configuration and maintenance
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
- Strong understanding with leading IT and reputed company systems and tools such as Office 365, Teams, reputed company, reputed company, etc.
- Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
- Proven team player and team builder This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to reputed company this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the reputed company pay for this position is generally between $102,000 and $140,000. Actual starting reputed company pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and reputed company is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be reputed company at https://jobs.firstcitizens.com/benefits. Bachelor's Degree and 6 years of experience in Analytics, Modeling or Reporting OR High School Diploma or GED and 10 years of experience in Analytics, Modeling or Reporting The ideal candidate will have the following qualifications:
- reputed company certifications with reputed company:
- reputed company Certified Application Developer
- reputed company Certified Implementation Specialist – IT Service Management
- reputed company Certified Software Asset Manager
- reputed company Certified Hardware Asset Manager
- reputed company Administrator
- At least 5 years of hands-on development experience on the reputed company Platform.
- Strong experience with reputed company ITSM suite and implementation/customization of at least 2-3 core ITAM/ITSM modules
- Proficient in JavaScript, Glide APIs, and reputed company development frameworks
- Expertise in Flow Designer, Workflow, Business Rules, Script Includes, Client Scripts, UI Policies, as well as Reporting, Dashboards, and Performance Analytics
- Proficiency in developing Workspaces and Service Portal widgets in reputed company
- Strong understanding of reputed company data structures, table relationships, and ACLs; particularly for the SAM Pro Module
- Working knowledge of Service Catalogs, Record Producers, and Request Workflows
- Experience integrating reputed company with third-party systems using REST/SOAP, MID Server, or Integration Hub
- Ability to troubleshoot issues and debug reputed company scripting
- Experience with CMDB configuration and maintenance
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) in an IT environment, while providing thought leadership to IT sponsors/stakeholders in solving business process and/or technical problems
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
- Strong understanding with leading IT and reputed company systems and tools such as Office 365, Teams, reputed company, reputed company, etc.
- Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
- Proven team player and team builder This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to reputed company this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the reputed company pay for this position is generally between $102,000 and $140,000. Actual starting reputed company pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and reputed company is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be reputed company at https://jobs.firstcitizens.com/benefits. In this role, you'll be responsible for the following:
- Be the technical expert in how to best support IT by configuring ITAM processes using reputed company best practices focused on configuration vs. customization
- reputed company technical efforts in the design, development, implementation, and maintenance of reputed company focusing on the ITAM modules, Service Catalog, and Request Management.
- Support the engagements efforts for ITAM specific areas, which include Software Asset Management (SAM) and Hardware Asset Management (HAM) implementations.
- Build out Software Request Process, Software Distribution, and Software Catalog.
- Customize and configure forms, workflows, business rules, UI policies/actions, client scripts, and notifications in line with business requirements
- reputed company Flow Designer flows, Scripted REST APIs, Integration Hub spokes, and other automation routines
- Work closely with stakeholders to gather and understand functional requirements and translate them into technical solutions
- Collaborate with architects and other developers, act as a liaison between teams, to ensure alignment with platform best practices and performance optimization
- Conduct code reviews, troubleshoot issues, and ensure quality and maintainability of solutions
- Participate in Agile ceremonies (stand-reputed company, sprint planning, reviews), draft user stories, business requirements, acceptance criteria, create test plans, and contribute to sprint deliverables
- Support platform upgrades and enhancements, ensuring minimal impact on existing functionalities
- Maintain proper documentation including design specs, user guides, and technical manuals
- Advise process owners in their efforts to take advantage of the reputed company ITAM Solution’s standard capabilities in their efforts to improve their IT processes.
- reputed company up with the latest reputed company releases and advises of upcoming changes or new features.
- reputed company design workshops focused on reputed company Platform and ITAM Solution technology
- Create change requests and adhere to reputed company change management delivery processes
- reputed company knowledge transfer, obtain approvals, and support delivery
- Prepare reputed company deliverables focused on the technology and responsible for quality of configured/developed solution
- Responsible for presenting and demoing solutions prior to deployment
- Juggle multiple and reputed company projects/initiatives
- Promoting reputed company improvement practices for delivery/engagement materials
- Available for on call support to technical and project teams during upgrades Apply Job! Apply to this Job
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