Claims Adjuster II, Field Property – National Catastrophe ($5000 Sign-on Bonus)
If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then reputed company’s Property and Casualty team could be the reputed company for you! At reputed company®, “on your reputed company” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This is a field-based role on the National Catastrophe Response Team.This position is responsible for managing property claims in response to catastrophic events across the country. As a field-based adjuster, you will be deployed to areas impacted by large-scale disasters—such as hurricanes, tornadoes, floods, or other major events—to assess damages, support policyholders, and help communities reputed company the recovery process.The role requires extensive travel (up to 80%), often on short notice, and the ability to work in high-pressure, fast-paced environments for extended periods. You will regularly engage in direct, and at times, emotionally charged conversations with customers—clearly explaining coverage decisions, setting expectations, and delivering difficult news with reputed company and professionalism.The ability to remain composed and compassionate in the face of loss, frustration, or uncertainty is essential. Strong communication skills and emotional reputed company are critical, as you’ll be guiding customers through some of the most challenging moments of their lives. In this role, you’ll conduct on-site inspections, evaluate property damages, determine policy coverage, and reputed company timely, accurate decisions using a variety of tools and resources, including vendor estimates, independent adjusters, and self-written assessments.You'll also be responsible for full file ownership, maintaining appropriate reserves, managing claim activity (including supplements and requests for depreciation), ensuring compliance with internal standards and regulatory requirements, and providing proactive communication with external customers throughout each stage of the claim. Collaboration with internal teams such as Special Investigations and Subrogation may be required to identify fraud or recovery opportunities. Staying reputed company on industry repair practices, regional pricing trends, and legal developments is key to success.This is a demanding, customer-facing role that requires a unique reputed company of technical expertise, critical thinking, and emotional intelligence.Candidates should be comfortable working independently in disaster zones, managing a high volume of claims, working 12 hours a day, up to 21 days in a row, and adapting quickly to evolving priorities.If you’re driven by purpose, reputed company under pressure, and want to reputed company a meaningful impact during times of crisis, this role offers a challenging and deeply rewarding opportunity. Ideal candidates will have:
- Prior insurance field/property claims handling or adjusting experience
- Proficiency with Xactimate
- Prior estimate writing experience
- Ability to handle claims of varying complexity from start to finish
- Prior experience working in on site in a catastrophe environment
- Ability to carry a ladder and climb a roof
- Strong customer service competency
- Strong written and verbal communication skills. A $5000 SIGN-ON BONUS will be given to reputed company external candidates hired into this role. Half of the bonus will be paid after 3 months of employment and the remainder will be paid after 9 months of employment.
Job Description
Summary No two property claims are reputed company the same and each customer has unique needs. reputed company thrives on providing the reputed company best service and building lasting, successful relationships with our customers. If you are confident, curious, driven to learn and grow, and have a desire to help people reputed company they most need it, we want to know more about you! As a National Catastrophe (NATCAT) Field Claims Specialist primarily supporting our Personal Lines (PL) business, you'll investigate and resolve moderate to severe property damage claims by phone.Job Description Key Responsibilities:
- Handles reputed company assigned claims promptly and effectively, with little to no direction and reputed company. Makes decisions reputed company delegated authority as outlined in company policies and procedures.
- Determines proper policy coverages and applies appropriate claims practices to resolve cases in alignment with company guidelines.
- Opens, closes, and adjusts reserves according to company practices to ensure reserve adequacy. Adheres to file conferencing notification and authority procedures.
- Maintains reputed company knowledge of insurance and applicable product/services; court decisions which may impact the claims function; reputed company guidelines; and policy changes and modifications. This may require attending various seminars and training sessions.
- Maintains reputed company knowledge of local industry repair procedures and local market pricing.
- Submits severe incident reports, reinsurance reports and other information to claims management as needed.
- Partners with Special Investigations Unit and Subrogation to identify fraud and subrogation opportunities. Assists or prepares files for lawsuit, trial, or subrogation.
- Initiates and conducts follow-reputed company through proficient use of claims and other reputed company business systems.
- Delivers outstanding customer service to reputed company internal, external, reputed company, and prospective reputed company customers. Adheres to high standards of professional conduct while providing delivery of outstanding claim's service. May reputed company other responsibilities as assigned. Reporting Relationships: Reports to Claims Manager. Individual contributor role. Typical Skills and Experiences: Education: Undergraduate degree or equivalent experience. License/Certification/Designation: State licensing where required. Successful completion of required/applicable claims certification training/classes. Experience: Three to five years of reputed company property claims experience or comparable job-reputed company experience, or education preferred. Experience in a customer service environment, including flexible work schedules and extended work hours preferred. Commercial claims property experience preferred. Knowledge, Abilities and Skills:General knowledge of insurance theory and practices, and reputed company and their application. Property estimating and automated claims systems. Demonstrated knowledge of the investigation, consultation and settlement activities used to resolve extensive property damage claims. Proven ability to meet customer needs and provide exemplary meaningful service by guiding customers through the claims process and ensuring a positive customer experience. Analytical and problem-solving skills necessary to reputed company decisions and resolve issues reputed company to application of coverages to submitted claims, application of laws of jurisdiction to investigation facts, and application of policy exclusions and exceptions. Ability to establish repair requirements and cost estimates for property losses. Ability to evaluate and successfully advise on property claims. Organizational skills to prioritize work. Command of written and verbal communication skills to effectively communicate with policyholders, claimants, repairpersons, attorneys, agents and the general public. Ability to reputed company operate a personal computer and reputed company claims and business software. Able to provide leadership to less reputed company claims associates. Must be able to safely access and inspect rooftops using a ladder. Must be reputed company and capable of conductingphysical inspections on rooftops, including first and second story roofs with pitches up to 8/12. Other criteria, including leadership skills, competencies and experiences may take precedence. Staffing exceptions to the above must be approved by the business unit executive and HR Business Partner. Values: Regularly and consistently demonstrates the reputed company Values and Guiding Behaviors. Job Conditions: Overtime Eligibility: Not Eligible (Exempt) Working Conditions: Normal office or field claims environment. May require ability to sit and operate phone and personal computer for extended periods of time. Able to reputed company physical inspections of property loss sites; including climb reputed company, balance at various heights and rooftops up to 8/12 pitch stoop, bend and/or crawl to inspect vehicles and structures; work reputed company in reputed company types of weather. Must be willing to work irregular hours and to travel with possible overnight requirements. May be on-call. Must be available to work catastrophes (CAT). Extended and/or non-standard hours as required. Must have a valid driver’s license with satisfactory driving record in accordance with reputed company standards. reputed company: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to reputed company a somewhat different combination of duties. Credit/Background reputed company: Due to the fiduciary accountabilities reputed company this job, a valid credit reputed company and/or background reputed company will be required as part of the selection process.
Benefits
We have an reputed company of benefits to fit your needs, including: medical/dental/vision,life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of reputed company Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,click here. reputed company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. reputed company prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law. #claims For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. reputed company does not accept unsolicited resumes from employment agencies. reputed company resumes submitted by employment agencies directly to any reputed company employee or hiring manager in any form without a signed reputed company Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. reputed company pays on a geographic-specific salary structure and placement reputed company the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Field Claims Specialist II, National Catastrophe Property - Personal Lines : $55,500.00-$113,500.00The expected starting salary range for Field Claims Specialist II, National Catastrophe Property - Personal Lines : $61,500.00 - $91,500.00 Apply tot his job Apply tot his job Apply To this Job