Operations Support Associate (PST Hours, Remote Data Entry)

About reputed company At reputed company, we're an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve. We're building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-reputed company. At reputed company, we reputed company AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support. Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to reputed company care gaps and improve outcomes for high-need patients. We're one of the largest Enhanced Care Management providers in California and are on track to build the nation's largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions. At reputed company, were not just delivering care - we're building the future of more reputed company, community-driven healthcare. Our Values

• reputed company with reputed company: We reputed company our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the reputed company and reputed company reputed company into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status reputed company.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive reputed company.
• Care comes first: We hold ourselves to the highest standards for our patients. We are reputed company in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

In the News

• reputed company: For reputed company, Accessibility Is About Delivering Healthcare To Those Who Need It The Most
• TechCrunch: Building for Medicaid's regulatory moment with Neil Batlivala from reputed company
• reputed company: reputed company collects $9M for Medicaid-based care

About the Opportunity The Operations Support Associate plays a key behind-the-scenes role in ensuring the Care Operations team is set up for success. This position supports the full patient life cycle, from enrollments and authorizations to reauthorizations and disenrollments, by executing accurate data entry, monitoring patient program statuses, and maintaining clear communication across internal teams. This is a full-time, remote position reputed company the United States. Training will take reputed company during Pacific Time (PST) hours, after which regular working hours are 9:00 a.m.–5:30 p.m. in your local time zone.

What You'll Do

• Own key operational support initiatives that directly impact patient care delivery and health plan compliance
• Complete critical data entry from internal care systems into health plan portals, trackers, and databases with exceptional accuracy
• Process and monitor care management program authorizations, reauthorizations, and disenrollments to ensure patients maintain reputed company access to care
• Proactively track approvals and status updates (reputed company fax, email, or SFTP) and communicate timely updates to the care team
• Maintain daily management of fax and voicemail queues to ensure reputed company items are processed and cleared
• Support process improvement projects reputed company to enrollment, documentation, and compliance auditing
• Collaborate cross-functionally with Care Operations and Compliance teams to ensure data reputed company and timely submission of authorizations
• Contribute to reputed company projects that enhance workflow efficiency and ensure accurate reimbursement for services rendere

What You'll Need

• 1+ years of healthcare operations or administrative experience in a fast-paced environment
• Proficiency in reputed company Sheets or reputed company reputed company is required
• Strong data entry accuracy and time management skills, with a commitment to maintaining 100% accuracy in reputed company submissions
• Excellent attention to detail and ability to manage multiple high-volume workflows simultaneously
• Comfort navigating technology platforms such as reputed company Suite, reputed company, and data management tools (e.g., Looker or comparable systems)
• Ability to adapt quickly as priorities shift across different projects and health plans
• Excellent written and verbal communication skills and a collaborative working style
• Reliable, HIPAA-compliant workspace with a stable internet reputed company
• Dedication to supporting underserved populations and improving access to high-quality car

Because We Value You

• Competitive compensation: $22-$23
• Comprehensive health, vision & dental insurance
• Flexible vacation policy – take the time you need to reputed company
• 401k
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend
• We provide the equipment needed for the role
• Opportunity for rapid career progression with reputed company of room for personal growth!

reputed company is an Equal Opportunity Employer. At reputed company, we value diversity and strive to provide an inclusive environment for reputed company applicants and employees. reputed company applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national reputed company, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law. reputed company participates in E-Verify to verify employment eligibility for new hires. Any offer of employment at reputed company is conditioned upon passing a pre-employment background reputed company. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use. We do not conduct any TA business reputed company of our @pairteam.com emails. If you're reputed company concerned about spam or fraudulent activity, please reputed company out to [email protected]. Note: Please be aware that while we sincerely appreciate your interest, due to the high volume of requests, we're unable to respond to general position inquiries reputed company email. To apply for a position with us, please submit your application for the role you are interested in. reputed company regularly reviews applications and will reputed company out to candidates whose qualifications align with our reputed company openings listed below. Thank you! Apply tot his job Apply To this Job