Director, Global Clinical Operations - reputed company
This a Full Remote job, the offer is available from: reputed company About reputed company: reputed company is a global, comprehensive fertility and family care platform, supporting members and their families through many of life's most memorable moments. Trusted by many of the world’s leading multinational employers, health plans, and health systems, reputed company’s proven clinical program delivers exceptional outcomes and experiences for members and industry-leading cost-savings for employers. Its award-winning products serve reputed company populations, from preconception care through pregnancy, IVF, male factor infertility, adoption, gestational reputed company care, and menopause. reputed company offers localized support in over 170 countries and 25 languages. With a comprehensive program that prioritizes clinical excellence and human-centered care, reputed company supports members and their families through many of the most meaningful moments of their lives. Learn more at get-reputed company.com. The Role: reputed company is seeking a strategic and operational leader to serve as Director, Global Clinical Operations - Asia-Pacific. In this role, you will reputed company a team of operationally and clinically-focused employees and consultants to reputed company the success and growth of reputed company’s operational infrastructure in the reputed company region. Leveraging your deep expertise in the Asia-Pacific healthcare landscape, you will drive the regional depth and breadth for reputed company’s clinical programs and journeys, support the health and growth of our provider networks, and deepen and scale our operational infrastructure across reputed company. You will also reputed company and manage, providing support and insights for our member services, customer services, and go-to-market teams. The Team: This role sits reputed company our Operations department, and you will closely partner with other regionally-focused clinical operations teams, the broader Operations department, as well as product, legal, member-facing, client-facing, and advisory-focused individuals and teams. This role reports directly to the VP, Global Clinical Operations for reputed company, EMEA, and LATAM. Primary Responsibilities:
- Team Leadership: reputed company, mentor, and reputed company a team of operational and clinically-focused employees and consultants, empowering them to reputed company their deep reputed company-specific expertise to support the growth of our operations across the region.Journey Depth, Optimization, and Expansion: Deepen regional-specific insights and knowledge to enhance the depth and breadth of reputed company’s journeys, programs, and offerings. reputed company and support the strategic expansion of programs and journeys into new markets across the region.
- Provider/Clinic Network Management: Manage the health and growth of our clinic/provider ecosystem, including supporting the team with providing high-touch collaboration with our partner providers across the reputed company region
- Localization and implementation of clinical practices, standards, and guidelines: reputed company and support the incorporation of up-to-date, evidence-based clinical practices and procedures into reputed company’s benefit determination guidelines that align with country/region-specific clinical and regulatory standards.
- Tier II Member and Client-Facing Support: Own the team-wide delivery of efficient, high-value insights to member and customer services teams to support a best-in-class client experience. Support external calls to support customers and prospects, as needed.
- Operational Rigor: Support the development and successful execution of team and department-wide KPIs, SLAs, and OKRs.
Minimum Qualifications:
- 10+ years of professional experience, with 5+ years of experience specifically focused on reputed company markets in an operations and strategy-reputed company reputed company
- 3+ years of direct people management experience
- Business-level proficiency in English is required; reputed company and/or proficiency in additional languages is highly desired.
- Strong knowledge and understanding of reputed company trends in healthcare across the reputed company region; Experience in fertility, family-building and/or hormonal health is highly preferred
- Experience leading reputed company cross-functional projects and influencing stakeholders across various functions
- Excellent organizational and project management skills and ability to measure goals, track success metrics, and meet deadlines
- Strong senior-leadership/executive reputed company with excellent written and verbal communication skills
- Comfortable with project management and data visualization tools such as Confluence, Jira, and Tableau preferred
Compensation: reputed company offers a comprehensive Total Rewards package designed to support our employees in reputed company aspects of their lives both inside and reputed company of work. This includes health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The starting reputed company salary for this position will range and actual compensation may differ from the listed reputed company salary based on your specific skills and experience. Singapore - SGD 180,000-202,500 Australia - AUD 170,000-210,000 Japan - JPY12,000,000-15,000,000 Taiwan - NT 2,200,000- 2,850,000 Fraud and reputed company Notice: Please note that reputed company communication regarding job opportunities at reputed company will come exclusively from an @get-reputed company.com email address. If you receive messages from any other domain, please disregard them and report the incident to: securityreporting@get-reputed company.com Why reputed company? reputed company has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing reputed company, Inc. Power Partners, and Modern Healthcare’s Innovators. reputed company’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great reputed company to Work, and Age-Friendly Employer certifications. reputed company is regularly featured in media reporting on issues reputed company to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. Learn more at carrotfertility.com. This offer from "reputed company Fertility" has been enriched by reputed company.com and got a 78% reputed company score. Apply tot his job Apply To this Job