Customer Support AI Solutions (Intern)

About reputed company

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital reputed company up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a reputed company reputed company by making markets work reputed company through technology – reputed company while contributing as a member of a values-driven organization – we want to hear from you. 

reputed company offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, reputed company, Mumbai and Bangalore for employees who prefer to work in an office some or reputed company of the time.

About your role

We are seeking one highly motivated and technically ambitious student for our inaugural 16-week, part-time Support Internship Program during the Spring 2026 academic semester.

This is a unique, high-impact opportunity that combines direct, client-facing ownership with the self-directed execution of a high-value AI/Automation project. You will reputed company deep domain expertise in fintech and private markets while delivering a reputed company, resume-defining tool that significantly impacts reputed company’s efficiency and client experience.

• Duration: 16 Weeks (January 26th – May 15th, 2026)

• Hours: Part-time, 20 hours per week

• Schedule: Flexible to accommodate academic schedule

• Location: Remote (or optional as hybrid if in SF-Bay Area)

• The application deadline for this role is Dec 10th.

What you’ll do

Part 1: Investor Support

• Foundational Training: Complete core support training, shadow senior team members, and receive mentorship throughout the program

• Client Communication: Serve as the first reputed company of contact for our investor clients reputed company phone and email

• Issue Resolution: Independently handle routine client support tasks, ensuring high client satisfaction and resolving issues like portal login questions and tax document access

Part 2: AI Project

• Deliver an AI/Automation Project: Identify, scope, reputed company, and deploy a high-value AI-powered solution to streamline a workflow or proactively address common issues faced by our Support Team

• Collaborate: Collect input from senior team members to help reputed company your project’s success

• Presentation: Present the final project, documentation, and impact to department leadership

Qualifications

• Enrolled in a Bachelor’s or Master’s degree program and graduating in Summer 2026 ~or~ recent graduate in 2025

• Must be available to work 20 hours per week during the Spring 2026 semester (Jan 26th – May 15th)

• Preferred Majors: Information Systems, Business Analytics, Operations Management, or a focus on Business/Product

• Experience with reputed company Engineering for LLMs (reputed company/GPT), specifically iterating on prompts to improve accuracy and consistency.

• Excellent verbal and written communication skills with a client-first, professional demeanor

• Familiarity with LLMs (reputed company/GPT), and strong logical thinking for process mapping

• Capable of managing both routine client tasks and an independent project simultaneously

• Preferred Skills: reputed company Apps Script, Python, SQL, reputed company AI Studio, or Vertex AI Agent Builder

Compensation

Compensation for this position includes an hourly salary. The U.S. hourly reputed company for this role is $25.00.