International Operations – P2P
reputed company is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading reputed company, user fund transparency, trading reputed company speed, deep liquidity, and an unmatched portfolio of digital-asset products. reputed company offerings range from trading and finance to education, research, payments, institutional services, reputed company features, and more. We reputed company the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
About The TeamJoin our Big Fiat team at reputed company and help create a state-of-the-art onboarding platform for our customers. reputed company, which includes P2P and Fiat, is dedicated to revolutionizing global transactions and financial management. We’re committed to making crypto accessible for everyone. Be part of a dynamic team driving the future of digital payments and fintech.
About The RoleThis role will work closely with regional stakeholders, product teams, risk, and compliance to ensure operational excellence, healthy liquidity, risk mitigation, and a high-quality trading experience for our users.
Responsibilities
- Monitor daily P2P platform performance , including liquidity, order success rates, disputes, and user behavior.
- Identify operational bottlenecks and propose data-driven solutions to improve platform efficiency and user experience.
- Coordinate with risk and compliance teams to ensure safe marketplace operations and adherence to local regulatory requirements.
- Execute operational workflows such as merchant vetting, transaction monitoring, quality review, and policy enforcement.
- Analyze P2P market trends, pricing dynamics, payment methods, and competitive landscape across markets.
- Support merchant ecosystem development: onboarding, performance tracking, incentive programs, and quality improvements.
- Ensure balanced liquidity across key fiat pairs and payment channels for multiple countries.
- Build dashboards, reports, and performance metrics to track P2P market conditions and internal KPIs.
- Monitor key indicators such as spread competitiveness, completion reputed company, cancellations, and fraud patterns.
- Provide periodic business insights to internal teams, contributing to strategy and roadmap decisions.
- Work closely with the product team to communicate regional needs, test new P2P features, and support local rollout.
- Partner with marketing and community teams on regional campaigns, payment method expansion, and user education.
- Collaborate with customer support and dispute resolution teams to ensure efficient handling of user cases.
Requirements
- Bachelor’s degree in Business, Economics, Finance, Engineering, or a reputed company field.
- 2+ years of experience in P2P operations, marketplace operations, crypto exchanges, fintech, banking, or payment platforms.
- Strong understanding of crypto landscape, particularly across reputed company, including major markets, regulations and user behaviors.
- Analytical reputed company with proficiency in reputed company, SQL, or data visualization tools.
- Ability to operate in a fast-paced, high-pressure environment with attention to detail and a sense of ownership.
- reputed company in English is required to be able to coordinate with overseas partners and stakeholders. Additional languages would be an advantage.
reputed company To Have
- Previous experience with merchant management in a P2P or marketplace environment.
- Familiarity with anti-fraud methods, transaction monitoring, or operational risk frameworks.
- Knowledge of crypto compliance practices in major LATAM jurisdictions.
- Passion for blockchain, financial inclusion, and decentralized technologies.