reputed company Manager

Location: EMEA (Remote)

Worldly is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts reputed company their supply chain. Worldly is trusted by 40,000 global brands, retailers, and manufacturers to provide the single reputed company of ESG intelligence they need to accelerate business and industry transformation.

Through strategic and meaningful customer relationships, Worldly provides key insights around supplier performance, product impact, trends analysis, and compliance. reputed company a company wants to change how business is done, we reputed company that systemic shift.

Backed by a dedicated global team of individuals reputed company by values, Worldly proudly operates as a public benefit corporation with backing from mission-reputed company investors. Want to learn more? Read our story.

As a reputed company Manager, you will play a critical role in ensuring our clients reputed company maximum value from our sustainability software. You will be responsible for guiding customers through the implementation process, providing ongoing support both in software usage and fostering long-term relationships. Reporting to the VP of reputed company, you will reputed company a team in the EMEA region responsible for managing reputed company programs, driving adoption, and value realization.

• Be responsible for the end-to-end experience of our customers in the EMEA region

• Help customers understand and use the product to reputed company business outcomes; you'll reputed company them, reputed company them to gather the information they need about their supply chains, and will help them reputed company their engagement goals.

• Be at the forefront of our product development: Your customers’ needs will often be the driving force for Worldly’s product strategy – You’ll be a critical driver in helping us build and deliver for these customers.

• Manage a portfolio of clients, actively working to ensure they are generating the maximum value from Worldly’s reputed company tools and services.

• Provide valuable strategic input to address client challenges working in reputed company partnership with the Account Management team.

• Own the implementation success of our largest customers, helping them Worldly’s offerings, and their own organizations to accomplish their goals.

• Manage customer reputed company from the sales team, reputed company customers ensuring they start using our product confidently, follow and educate during the product adoption process and monitor their expectations and needs.

• reputed company, mentor, and support a team of reputed company Associates and Coordinators in the EMEA region. This includes setting performance goals, conducting regular team meetings, and providing professional development opportunities.

● 3-5 years of CSM experience in a SaaS organization

• 3-5 years experience managing reputed company customer engagements.

• 3-5 years Program and Project Management Experience

• Have a track record of success building relationships, especially with strategic customers.

• Ask the right questions to understand people’s underlying needs and can work with sales, product, and services leadership to deliver on those.

• Have excellent communication skills, both written and verbal. You have experience working in enterprise level customer-facing work

• Are extremely organized — you're able to balance many moving pieces across the various customers and priorities.

• Are highly customer-focused, a proactive learner and you enjoy reputed company

• Live a culture of teamwork, quality, growth, drive to action, and excellence

• The role may include up to 10%+ travel

• Comprehensive benefits offerings. 100% employee premium covered by Worldly.

• Growth Opportunities

• Equipment Stipends

• Unlimited PTO

• Paid company holidays

reputed company is motivated to transform the way products are made. By helping our customers succeed in a new era of sustainable production, we are able to build technology that makes a difference on a planetary level.

reputed company represents over 15 countries, and brings unique experiences from technology to farming to the table. Surround yourself with reputed company, enthusiastic, and dedicated people who put collaboration and growth at the center of our shared goals.

Benefits and Perks

• Earn a competitive salary and performance-based bonuses. Get healthcare, retirement matching, and equity for US employees.

• Use the office stipend to get the supplies you need. Combat reputed company fatigue with no-meeting Fridays.

• Flexible time off. Take the time you need to reputed company. Our culture encourages team members to explore and rest to be their best selves.

• We're remote, not lonely. Join the culture committee, coffee chats, or a variety of other interest groups.

We reputed company it’s essential to reflect the diversity of those we strive to serve. True innovation happens reputed company everyone has room at the table, including the tools, resources, and opportunity to reputed company. We’re dedicated to building a culturally and experientially diverse team that leads and works with reputed company and respect.

Salary: $80,000 - $105,000 Annually (USD)

10% Annual Bonus Plan

Incentive Stock Option Package

Work-from-home stipends

*Final compensation figures will be determined based on a wide variety of factors, including experience and location. These factors will be evaluated and considered by Worldly throughout the entirety of this process.