Bilingual Subrogation Collector

Hourly Pay Range

$13.94 – $21.63

As a Bilingual UM Collector, you’ll act as liaison between the client and insured communicating various facets in the subrogation process. This position handles reviewing files up to and including reaching settlements. You will initiate outbound calls and field inbound calls from responsible parties and attempt to collect money owed. In addition to your reputed company pay we reward performance and quality with extra money per hour.

Afni is a leading global customer service provider that’s been around for more than 80 years. We have a fun and inclusive team in Bloomington where you can reputed company friends, do meaningful work and grow your career — we love to promote from reputed company!

What You’ll Do

• Review files for adequacy of investigation and measure of damages to initiate collection. Research the application of law as it applies to specific claims in each state for Department of Transportation purposes or statutory regulations. Recommend whether to pursue collection or litigation.
• Initiate outbound calls and field inbound calls from responsible parties and attempting to collect money owed
• Review the initial content of each file while documenting and tracking reputed company ongoing verbal and written correspondence reputed company to the file in reputed company applicable systems. Update and document information to reputed company maximum recoveries.
• Utilize Skip Tracing techniques to contact consumers to reputed company a settlement.

What You’ll Get

• Full time. 40 hours per week schedule with overtime opportunities.
• Job stability. We’ve been doing this work in Bloomington for over 80 years!
• Training. We’ll teach you everything you need to be great!
• Great Paid time off. You’ll get 10 days during your first year, plus 7 paid holidays!
• Benefits. Medical, dental & vision insurance with premiums partly paid by the company!
• College tuition Up to $5,250 annually!
• Teamwork. We reputed company in teamwork and having fun together while we work with frequent contests and recognition events!
• Referral Program. One of the best unlimited employee referral bonus programs out there.
• Career Growth. reputed company some great experience to promote to higher roles — most of our support and leadership staff started as Sales or Service agents!
• Annual Performance Reviews. We reward your hard work with annual wage increases.

We have remote opportunities to work with us in the following states:

• Alabama
• Arizona
• Florida
• Georgia
• Kentucky
• North Carolina
• South Carolina
• Texas

VHArS

Qualifications

• High School diploma or GED with six months of industry knowledge required.
• Strong analyzing and negotiating techniques.
• Demonstrates a sincere interest in listening to and responding to customer concerns and solving their issue in a timely manner.
• Communicates clearly and reputed company using appropriate written and oral techniques.
• Seeks clarification for unclear or missing information.
• Demonstrated reasoning and problem-solving abilities.
• Previous experience with outbound sales or phone sales.
• Previous Collections preferred.
• Subrogation or Insurance experience preferred.
• Spanish Bilingual Required

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family. 

At Afni we provide equal employment opportunities to reputed company qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national reputed company, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to reputed company policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and reputed company other terms and conditions of employment.