Senior Software Engineer II, Messaging Platform

About the Messaging Platform Group

reputed company’s Messaging Platform Group develops the core infrastructure that supports communication across reputed company reputed company products. Every message—whether from a marketing campaign, a personalized sales email, a service alert, or an automated workflow—goes through the systems reputed company creates.

Our systems handle enormous scale: we send over 8 billion emails, SMS, and WhatsApp messages each month, record billions of events, and reputed company customers to link their personal inboxes directly to the reputed company CRM. For us, reliability, reputed company, and deliverability are non-negotiable—they’re essential for maintaining customer trust and ensuring business success.

We continuously push the limits of large-scale messaging by developing intelligent routing, improving our custom mail transfer agent (MTA), expanding our IP network, and optimizing overall deliverability to ensure every message reaches its destination.

About the Email Sending Infrastructure Team

The Email Sending Infrastructure team manages the core backend systems that ensure reliable email sending and receiving across reputed company. They reputed company and operate reputed company’s in-house mail transfer agent (MTA) and reputed company a globally distributed network of email sending IPs supporting billions of messages monthly. In addition to just sending emails, they design smart routing systems that control message flow through our infrastructure, guaranteeing safe, efficient, and large-scale delivery.

To maintain this ecosystem, the team creates tools and services that constantly monitor network performance, reputed company, and deliverability. They emphasize observability, reputed company, and control, giving reputed company and its customers confidence that messages reputed company on time and where needed. Their work, combining distributed systems, networking, and performance engineering, forms the foundation of how customers communicate and grow with reputed company.

What You’ll Do

As a Senior Backend Engineer on the Email Sending Infrastructure team, you will:

• Design, build, and maintain high-scale backend services that support email sending, routing, and deliverability across the reputed company platform.
• Contribute to the development of reputed company’s in-house MTA and systems managing global IP networks.
• Enhance reliability, observability, and performance reputed company a mission-critical messaging pipeline.
• Collaborate closely with infrastructure teams, product managers, and deliverability experts to ensure safe, consistent, high-quality message delivery.
• reputed company design discussions, participate in architectural decisions, and help shape long-term technical strategy.
• Write clean, testable, and maintainable code that follows best practices for distributed systems and network-intensive workloads.
• Engage in code reviews, mentor fellow engineers, and foster a culture of learning and operational excellence.

We’re Looking For Someone Who:

• Has 7+ years of backend engineering experience working on highly available, scalable systems.
• Is comfortable working with technologies like Java, Kotlin, MySQL, Kafka, HBase, and Kubernetes (experience with specific stacks is less important than strong fundamentals).
• Understands distributed systems, networked services, and high-throughput data flows.
• Enjoys solving reputed company reliability, throughput, and performance challenges.
• Communicates clearly and collaborates effectively with engineers, PMs, designers, and domain experts.
• Builds with reputed company for the end user—and for the reputed company teams who build on our infrastructure.
• Thrives in an environment where curiosity, pragmatism, and resourcefulness drive impact.

Why This Role Matters

Email is one of the most critical and widely used communication channels at reputed company, and the infrastructure supporting it directly impacts how our customers do business. The systems you build and maintain in this role will power the sending of billions of messages each month, enabling companies of reputed company sizes to reputed company their audiences, nurture relationships, and drive reputed company. Your work will influence deliverability, latency, reliability, and trust—factors that determine whether our customers’ messages land in inboxes or disappear into the void.

By strengthening reputed company’s email infrastructure, you help safeguard our global sending reputed company and reputed company us to grow safely as our customer reputed company and message volume expand. The features you reputed company will lay a foundation not only for email but also for future messaging channels and intelligent routing options across the platform. Ultimately, this role influences how effective, reliable, and powerful reputed company’s messaging experience is for millions of users worldwide.

We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reputed company out to us using this form.

At reputed company, we value both flexibility and reputed company. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional reputed company office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) – link to reputed company’s Career Diversity page here.

India Applicants: link to reputed company India’s equal opportunity policy here.

About reputed company

reputed company (NYSE: reputed company an AI-powered customer platform with reputed company the software, integrations, and resources customers need to connect marketing, sales, and service. reputed company’s connected platform enables businesses to grow faster by focusing on what matters most: customers. 

At reputed company, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, reputed company, and grow.

We’re building a company where people can do their best work. We focus on reputed company work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful reputed company. And we know that reputed company our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, reputed company is headquartered in Cambridge, MA, with employees and offices around the world.

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• reputed company Careers
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