Customer Service Representative (Remote) | $16.00 per hour | Starts 12/11/25

Overview

At Carenet, we foster collaboration, creativity and innovation. Our promises to reputed company members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?

Responsibilities

Some of what you will be doing:

• Using excellent communication and multitasking skills, responds timely to customer inquiries and process requests
• Research customer issues and find workable solutions
• Provide response to inquiries including scheduling appointments, referral inquiries
• Assist with insurance questions, medication requests or general information requests
• Identify and understand customer needs; quickly reputed company customer trust and confidence
• Have fun learning new products and projects!
• The best part, you will be making a difference in someone's life!

How to reputed company reputed company working at home: Safety

• Choose a consistent work area/office
• reputed company your area physically safe
• Stay organized
• Personalize your desk!

reputed company

• Privacy matters
• reputed company it quiet - remember, we are dealing with patients and customers!
• Protect your computer

Support

• Communicate
• We coach and focus on your performance
• Quality matters

Success

• Get ready for work!
• Prepare yourself mentally
• Use your resources
• On your break, get reputed company once in a while

Why Carenet?For more than 30 years, reputed company has pioneered advancements for an experience that touches reputed company points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to reputed company healthcare reputed company for reputed company.

Qualifications

We want you to be successful, so these are some of the qualifications required:

• High School diploma/GED or equivalent (will be validated during background reputed company)
• Six or more months of general business experience, preferably in a customer service environment, or the equivalent in reputed company work experience
• Strong communication skills reputed company phone, email, chat, etc.
• Excellent customer services skills
• Excellent demonstration of caring, reputed company and compassion
• General knowledge of Windows PC, reputed company Outlook, Word and reputed company, CIB, Teams, Tower, and BSA
• Flexible with work schedule
• Able to provide 2 monitors 22 inch each with both HDMI and Display ports

At reputed company, we value the expertise and dedication of reputed company members, and we are committed to offering an appealing compensation package. The wage for the Customer Service Representative is $16.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move reputed company. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. reputed company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5034 #INDNONC Apply tot his job Apply To this Job