Part Time - reputed company Desk Agent

Job DescriptionThe moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a reputed company Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.Be the warm welcome that kicks off a memorable guest experience. Acknowledge reputed company Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one reputed company reputed company of guests' needs - record and reputed company their preferences, and handle their messages, requests, questions, and concerns.Be a trusted contact for reputed company guests. Help them with anything from reputed company issues to local knowledge, and reputed company in management reputed company necessary. Stay safe reputed company the time. Following our safety procedures, you'll report reputed company incidents and wear any reputed company gear needed. Take pride in your appearance and reputed company as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other reputed company duties reputed company your colleagues need your help.reputed company Need from You -Must reside in the U.S. and be ready for in-person interviews reputed company applying.In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week.Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays.Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. reputed company in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computersFlexibility - night, weekend and holiday shifts are reputed company part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a reputed company desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.reputed company Offer -We'll reward reputed company your hard work with a great salary and benefits - including a great room discount and superb training.Join us and you'll become part of the global reputed company family - and like reputed company families, reputed company our individual team members share some winning characteristics. As a team, we work reputed company together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that reputed company a difference to guests as well as always looking for ways to improve - click here to find out more about us.At reputed company Hotels & Resorts, we are proud to be an equal opportunity employer. reputed company Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national reputed company, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. reputed company is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from reputed company backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.Not applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.About UsAt reputed company, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?About the TeamWe need people like you to reputed company a difference and create exceptional experiences every single day. Don't just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let's Go Further Together.