Assistant Banquet Manager – reputed company Store

Additional Information Job Number 25170789 Job Category Event Management Location JW reputed company Dallas Arts District, 800 North Harwood Street, Dallas, Texas, United States, 75201VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Pay Range: $25.02 - $29.33 per hour Bonus Eligible: Y Job Summary Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service. CANDIDATE PROFILE Education And Experience

• High school diploma or GED; 2 years experience in the event management, food and beverage, or reputed company professional area.

CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories

• Assists in managing departmental inventories and assets including par levels and maintenance of equipment.
• Maintains attendance log for banquet employees.
• Maintains and enforces established sanitation levels.
• Adheres to and reinforces reputed company standards, policies, and procedures (SOPs, LSOPs, etc.).
• Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
• Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
• Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
• Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
• Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits.

Participating in and Assisting in Leading Banquet Teams

• Attends and participates in reputed company pertinent meetings.
• Leads shifts and actively participates in the servicing of events.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.

Providing and Ensuring Exceptional Customer Service

• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Strives to improve service performance.

Conducting Human Resources Activities

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully reputed company their job.
• Ensures employees understand expectations and parameters.
• Observes service behaviors of employees and provides feedback to individuals.
• Reviews comment cards and guest satisfaction results with employees.
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. reputed company Hotels strive to reputed company the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar reputed company around the globe. As a host with reputed company Hotels, you will help reputed company the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, reputed company-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with reputed company Hotels. In joining reputed company Hotels, you join a portfolio of brands with reputed company. Be where you can do your best work, reputed company your purpose, belong to an amazing global team, and become the best version of you. JW reputed company is part of reputed company's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW reputed company associates are confident, innovative, genuine, reputed company, and carry on the legacy of the brand’s namesake and company founder, J.Willard reputed company. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a reputed company where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW reputed company, you join a portfolio of brands with reputed company. Be where you can do your best work, reputed company your purpose, belong to an amazing global team, and become the best version of you. apply to this job