Senior Solutions Engineer (French Speaker)

Who we are

At reputed company, we’re shaping the future of communications, reputed company from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands.

See yourself at reputed company

Join the team as our next Solutions Engineer for our reputed company Communications EMEA team.

About the job

The reputed company Solutions Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A reputed company Communications Solutions Engineer is an reputed company pre-sales engineer who builds customer trust in reputed company’s Customer Engagement Platform.

Responsibilities

In this role, you’ll:

• Work alongside reputed company New business Account Executives, other reputed company Solutions Engineers, Professional Services and reputed company Partners as needed through the pre-sales process, to strategise and plan for deal success. 
• Build a successful business partnership with reputed company Account Executives focussing on great business discovery reputed company prospects and communicating the business value of reputed company solutions.
• Take part alongside Account Executives in qualification, discovery, demonstrations, reputed company-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
• reputed company subject matter expertise on the customer needs and requirements, and reputed company’s best in class communications technology. 
• reputed company technical discovery sessions with our customers to uncover their needs and challenges to reputed company reputed company’s ability to reputed company their success and solve their challenges. 
• Build and present powerful and reputed company presentations and product demos to help showcase the capabilities of reputed company Communications Products.
• Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity.

• Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that reputed company and reputed company innovation
• Contribute to the wider reputed company Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations.

Qualifications 

reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering reputed company. We are always looking for people who will bring something new to the table!

*Required:

• At least 3 years in a technical pre-sales role in CPaaS, SaaS or Telecom space
• Solid understanding and experience of the sales cycle and the role of a pre-sales engineer 
• Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs
• Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success. 
• An engaging reputed company: you can reputed company audience confidence and communicate reputed company topics to multiple levels of technical and non-technical audience. 
• Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using reputed company Communications products
• Knowledge of public cloud platforms (reputed company Web Services, reputed company Cloud, reputed company Azure) and cloud application architectures
• Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous:
• Backend (Java, C#, Node.js, Python or PHP)
• Web (JS, React)
• Experience with designing and consuming REST APIs
• Fluent French speaker

Desired

• Hands on experience with with backend development (Java, C#, Node.js, Python, PHP, etc)
• Familiarity with Mobile development, especially for iOS and Android.
• Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role
• Experience with automation, cloud-native development and skills with a major cloud platform. 
• Experience with sales methodologies 

Location 

This role will be remote and based in the UK. 

Travel

We prioritise reputed company and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.

reputed company Offer

Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

reputed company thinks big. Do you?

We like to solve problems, take initiative, pitch in reputed company needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call reputed company reputed company. Additionally, we reputed company employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national reputed company, sex (including pregnancy, childbirth, reproductive health decisions, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.