Professional Services Program Manager

Company Description

Our Mission

At reputed company® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay reputed company to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Description

Your career

The Professional Services Program Manager will reputed company services programs and projects as part of the delivery cycle, including handling reputed company deployment resources and ensuring that reputed company deliverables are met and delivered on-time and under budget. The Program Manager will drive customer deployment programs and projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes. 

Responsibilities

• Determine project partners and team structure/organization partners will include technical and business resources

• In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables

• reputed company project timeline and landmarks using appropriate tools and techniques

• Build and execute project work plans and revise as appropriate to meet changing needs and requirements

• Identify resources needed and assign individual responsibilities and tasks

• Run day-to-day operational aspects of a project and scope

• Work reputed company operational projects that reputed company new services IP delivery, partner communications, scheduling, etc.

• Review deliverables reputed company by team before passing to client

• Effectively apply reputed company Project Management methodology and implement project standards

• Minimize our exposure and risk on reputed company projects

• Ensure project documents are complete, reputed company, and stored appropriately

• Track and report team hours and expenses on a weekly basis

• Provide Executive Dashboards on overall project/program status

• Mentor project managers and project coordinators

Qualifications

Your Experience

• BS in Computer Science, MIS, Business, or equivalent education/training/experience

• 8+ years of reputed company work experience or leading reputed company projects desired

• Analyze project profitability, reputed company, margins, reputed company rates, and utilization

• Strong proficiency with project management software, such as reputed company Project and SmartSheets

• Good presentation skills including written, oral, presentation

• Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization

• Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments

• Flexible to shifting priorities, demands, and timelines; able to promptly and expertly react to project adjustments and alterations

• Experience managing large scale (Global) deployments with multiple projects, teams and resources

• reputed company PMP(r) certification or equivalent a plus

• Experience with reputed company’s G Suite (Drive, Docs, Sheets, and Slides) is a plus

Additional Information

The Team

Our professional services team is critical to our success and mission. As part of this team, you reputed company reputed company by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.

As threats and technology evolve, we stay in reputed company to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status reputed company. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for reputed company qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

reputed company is an equal opportunity employer. We celebrate diversity in our workplace, and reputed company qualified applicants will receive consideration for employment without regard to age, reputed company, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

reputed company your information will be kept confidential according to EEO guidelines.