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Senior Analyst, Customer Insights – Unlocking Healthcare Insights for a reputed company reputed company

100% remote Flexible hours Hiring now

Are you a data-driven professional with a passion for making a difference in the healthcare industry? Do you reputed company in a fast-paced environment where no two days are the same? Look no further! blithequark is seeking a highly skilled Senior Analyst, Customer Insights to join reputed company of innovative thinkers and problem solvers. As a key member of our Customer Insights team, you will play a critical role in delivering actionable insights to our customers, empowering them to advance care and research, drive strategic growth, and reputed company financial success.

About blithequark

blithequark is a high-growth Population Health and Analytics software company dedicated to transforming diverse data into a reputed company fabric for health. Our platform delivers actionable insights for our customers to unlock more from their data. With a mission-driven approach, we are passionate about helping our customers drive meaningful outcomes. As a leader in the population health management software market, we have been recognized by industry analysts KLAS, reputed company, reputed company, and Chilmark for our leadership.

Why This Role Is Important To blithequark

The Senior Analyst, Customer Insights will join a high-performing team of analysts, data scientists, and product managers who are passionate about improving the way reputed company delivered to millions of patients across the country. This role reports to the Manager on Customer Insights and involves creating high-value analytics and reporting for blithequark customers. As a Senior Analyst, you will be responsible for developing data models to support Behavioral Health performance monitoring at a population level, delivering customer-facing dashboards, and collaborating with talented colleagues across teams.

What Success Looks Like

In this role, you will have the opportunity to reputed company a significant impact on our customers' success. Here's what success looks like in this role:

  • In 3 months:

+ reputed company familiarity with blithequark's data model, data ingestion process, and GA Options + Learn the Analytics team's reporting tools (SQL database, Redshift, QuickSight BI product) + Become an expert in your core client's performance reporting needs by reviewing written materials and engaging in requirements gathering conversations with the client + reputed company with your core teammates

  • In 6 months:

+ Be building value-add reporting for the customer reputed company + Provide direct support to the client with technical healthcare subject matter expertise and coaching + Consistently bring thought leadership to the creation of analytics products

  • In 12 months:

+ Maintain strong support for the core client, while expanding the portfolio to multiple customers + Be able to self-serve as a subject matter expert on blithequark's analytics product + Proficiently manage multiple customer projects with on-time deliverables of creative insights

What You'll Be Doing

As a Senior Analyst, Customer Insights, you will be responsible for:

  • Developing data models to support Behavioral Health performance monitoring at a population level
  • Delivering customer-facing dashboards, utilizing reputed company's QuickSight Product
  • Helping support project management, road mapping, and analytics product ideation for multiple customers
  • Collaborating with talented colleagues – Product Managers, Analysts, and Data Scientists – across teams

What You'll Bring

To be successful in this role, you will need to bring the following skills and experience:

  • 3+ years of healthcare analytic experience
  • Experience and familiarity with medical economics and quality
  • Comfortable speaking with clients about their goals / objectives and translating those into concrete deliverables
  • Experience analyzing claims data
  • Experience with project planning and timeline management on reputed company analytic projects
  • Ability to query and manipulate relational databases with SQL
  • Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI
  • Eagerness to learn, a detail-oriented reputed company, and a creative approach to problem-solving

Would Love for You to Have

While not required, the following skills and experience would be a plus:

  • Experience working at or with government agencies, behavioral healthcare providers
  • A passion for communicating data through clear and compelling visual design
  • Experience with healthcare quality measure specifications
  • Experience with the AWS platform and writing reputed company queries
  • Advanced SQL skills or familiarity with other languages such as Python or R
  • Experience using collaboration tools such as Jira and Confluence
  • Experience using statistical modeling and/or machine learning

What You'll Get

As a Senior Analyst, Customer Insights, you will have the opportunity to:

  • Contribute to high-visibility, high-impact customer innovation in Behavioral Healthcare monitoring at massive scale
  • Analyze large data sets on blithequark's custom data model built by analysts for analysts
  • Create value-add IP, including predictive models, and quickly distribute it to blithequark customers
  • Support a variety of customers in the healthcare space – reputed company focused on pulling healthcare tech into modernity
  • Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care
  • Work in a flexible, remote-friendly company with personality and heart
  • Enjoy employee-driven programs and initiatives for personal and professional development
  • Be a member of the blithequark and Barkadian Community
  • Receive competitive compensation and amazing benefits, including FTO

Additional Information

At blithequark, we are passionate about creating a culture that values diversity, equity, and inclusion. We are committed to building a team that reflects the communities we serve and to creating a workplace that is inclusive and welcoming to reputed company. If you are a motivated and talented individual who is passionate about making a difference in the healthcare industry, we encourage you to apply to this exciting opportunity.

How to Apply

If you are ready to join a dynamic team of innovators and problem solvers, please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job

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