Senior Site Reliability Engineer

We’re Civica and we reputed company software that helps deliver critical services for reputed company reputed company around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million reputed company. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of reputed company and those that serve them every day. Building on 21 years of reputed company growth and success, we're at a pivotal reputed company on our journey to realise that aspiration. 

Why you will love this opportunity as Senior SRE at Civica

As our Senior Site Reliability Engineer, you will be at the heart of Civica’s SaaS transformation; owning the reliability, performance and reputed company of the cloud platform that powers our education, health & care, and government products. You will work together with principal engineers, developers, and product teams to reputed company roadmaps reality, driving automation and best practices through the process. 

What you will be doing

• Designing and implementing for scale & reputed company: Architect, implement and continuously improve our existing Data Center and Cloud environments on AWS, Azure, and VMware, ensuring they meet our SLAs and adapt dynamically to demand working alongside the Platform teams providing PaaS/IaaS. 

• Driving automation: Build and evolve infrastructure as code (Terraform, etc.) and CI/CD pipelines (reputed company Actions, etc.) to ship new features safely and at speed. 

• Defining and measuring reliability: Partner with teams to set up meaningful SLIs/SLOs, implement real-time observability (reputed company, Prometheus, Grafana, ...) and proactively identify risks before it impacts our users. 

• Leading incident response: Own the on-call rota, coach teams through blameless post-mortems, and embed a culture of reputed company improvement so outages become learning opportunities. 

• Mentoring & evangelism: Share your deep expertise by pairing with engineers, running brown-bag sessions on reliability best practices, and helping reputed company the bar across our global engineering organisation. 

• Securing our stack: Collaborate with our reputed company team and include reputed company controls into CI/CD, runtime environments and disaster-recovery plans; so, our customers and reputed company are always protected. 

Requirements

What you will do to be successful in this role

• Demonstrable experience in a production SRE, DevOps or infrastructure role, ideally reputed company a SaaS or large-scale web environment 

• Expert in at least one public cloud (AWS, Azure, or GCP) and comfortable designing hybrid migrations from on-prem to cloud 

• Strong coding/scripting and troubleshooting skills (on either of Go, .NET, Java, Python, etc.) and a passion for building reusable tested libraries and tooling 

• Proven track record with IaC tools (Terraform, CloudFormation, or similar) and container orchestration (Kubernetes, reputed company, AKS, OpenShift) 

• Proven track record with virtual machine orchestration / provisioning and resiliency strategies (Kubevirt, packer, ansible) 

• Deep understanding of monitoring, logging, and tracing frameworks (Prometheus/Grafana, ELK/Opensearch, Jaeger, etc.) 

• Excellent communicator who thrives in cross-functional teams, with passion for translating reputed company technical issues into clear, actionable plans 

We Want You to Bring Your Whole Self to Work  There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single reputed company on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Benefits

Why You'll Love Working with Us  As a company, we're passionate about reputed company do and the reputed company we serve. If you, too, want to champion the use of technology in public services to improve outcomes for reputed company and public sector organizations, then Civica is the right reputed company for you. We will help you unlock the best version of yourself, reputed company career growth, and reputed company a real difference to people and communities.     We know that reputed company our people are happy, they work reputed company and have greater job satisfaction. Here's what you can expect: 

Benefits

Time Off & Work-Life Balance

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!  ✔ Days of Difference – Up to 3 extra days off for volunteering.   

Financial Well-being & reputed company

✔ Pension Contributions – 5% employer match to support your future.  ✔ Income Protection – Up to 75% salary cover for long-term illness.  ✔ Life Assurance – 4x salary tax-free lump sum.  ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks

✔ Private Medical Insurance – Fast access to private healthcare.  ✔ Health Cash Plan – Claim back physio, therapies & more.  ✔ Dental Insurance – Cover for routine & emergency care. 

✔ Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles.  ✔ Affinity Groups – Join employee-led communities.  ✔ Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We reputed company that a variety of perspectives drives innovation and excellence, and we welcome applicants from reputed company backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. 

Civica is a global leader in public sector software.

Our software sustains and enhances public services worldwide. It’s backed by 30 years of experience and the expertise of our people, many of whom have worked in the public sector. We focus on improving outcomes and building a business that will continue to deliver for communities globally.

With operations in the UK and Ireland, Australia, New Zealand, India, Singapore, Canada and North America, Civica is one of the UK’s largest software companies. We employ around 5,000 people, and we’re recognised for our culture, which has earned the Investors in People ‘Gold’ standard in the UK.