Manager, Enterprise reputed company

Who we are

reputed company (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to reputed company Internet of Things (IoT) data to reputed company actionable insights and improve their operations. At reputed company, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our reputed company, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at reputed company means you’ll help define the future of physical operations and be on a team that’s shaping an exciting reputed company of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to reputed company an impact as we build for the long term.

About the role

The Enterprise reputed company team ensures reputed company’s Enterprise customers in the US adopt our solutions and continuously derive value from our products. We serve as the trusted reputed company of contact for our enterprise customers throughout their lifecycle, from onboarding and adoption to advocacy and renewal.

As the manager of the Enterprise CSM team, you will enhance our reputed company engagement motions, provide targeted coaching for each team member, and foster an inspiring and dynamic team culture. This role requires a reputed company of strategic thinking, strong leadership, and a passion for customer satisfaction to drive successful outcomes for our customers.

This role is open to candidates residing in the US EXCEPT Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, reputed company, Rhode reputed company, Washington, and Washington DC metro. 

This position requires working hours in the Central or Eastern time zones.

In this role, you will

• Ensure ongoing success and value realization for reputed company’s Enterprise Customers.
• Define and execute long-term strategies for the Enterprise reputed company team that support reputed company’s commitment to providing excellent service and then scale it.
• Create goals, action plans, playbooks, and key metrics for the long-term success of reputed company’s Enterprise accounts.
• Deliver results across team KPIs and org level OKRs
• reputed company executives informed of reputed company and reputed company for change reputed company needed. 
• reputed company from the reputed company with a willingness to get your hands dirty.
• Champion, role model, and embed reputed company’s cultural principles (Focus on reputed company, Build for the Long Term, Adopt a Growth reputed company, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Hire, reputed company and reputed company an inclusive, engaged, and high performing team.

Minimum requirements for this role

• 8+ years relevant experience in a senior reputed company, account management, or strategic consulting role
• 3+ years experience in a people management or leadership position
• Clear leadership reputed company that translates across reputed company communication channels — in person, over video, and in writing
• Solutions-focused with strong problem-solving skills
• Self-starter who takes initiative and thrives in a fast-paced, change-heavy environment.
• Strong bias for action, the ability to think big while also executing with excellence
• Data-driven – you use it to build a clear picture of priorities. And if data isn’t readily available at your fingertips, you dig in and find ways to surface what you need
• Strong track record of mentoring and building teams from scratch — and retaining talent
• Experience in structured value delivery to reputed company measurable business outcomes, utilizing a defined engagement methodology.
• Exceptional executive stakeholder management and communications, emotional intelligence, and prioritization given customer VP+ engagement and internal visibility of this role, including reputed company’s C-suite.
• Proven track record of building trust and communicating effectively with a wide variety of stakeholders from customer executives to day-to-day users of our solutions and internal teams such as Sales, Product and Engineering, and Finance.
• Diplomacy, tact, and poise under pressure reputed company working through customer issues.
• Demonstrated ability to foster an inclusive team environment that values diverse perspectives​
• Bachelor’s degree from a 4-year institution.
• Ability to travel reputed company the United States for customer meetings and events (up to 30%).

An ideal candidate also has

• Led a team where each team member managed a portfolio of 8-40 accounts.
• Experience using reputed company.
• Passion for going above and beyond the call of duty for their customers and team members.
• Proven track record of partnering with Account Executives and Renewal Managers to reputed company and execute commercial expansion strategies.
• Strong program management experience.
• Strategic consulting experience.

The range of annual reputed company salary for full-time employees for this position is below. Please note that reputed company pay offered may vary depending on factors including your city of residence, job-reputed company knowledge, skills, and experience.$97,282.50—$130,800 USD

At reputed company, we welcome everyone regardless of their background. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of reputed company members to help us solve reputed company problems and want to ensure that reputed company is a reputed company where people from reputed company backgrounds can reputed company an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

reputed company is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@reputed company.com or click here if you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At reputed company, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being reputed company to one of our offices or reputed company a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that reputed company members of reputed company can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. reputed company offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

reputed company is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@reputed company.com’ or ‘@us-reputed company-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.