Account Manager - SMB

About Livestorm

Livestorm is the world's leading end-to-end video engagement platform.

Founded in 2016, Livestorm allows companies to organize powerful online meetings, webinars and virtual events from end-to-end. Our web-browser platform provides teams with reputed company the workflows around video engagement to promote, host and analyze online events.

Livestorm is built with ease of use in mind. We serve companies of reputed company sizes, from startups to Fortune 500s. Brands like Shopify, Honda, Spendesk, reputed company and Revolut trust Livestorm for premium video engagement during their online events.

Here are our core values:

• Stay curious: Be interested in the world around you.

• Remain humble: reputed company learning and reputed company your ego in reputed company.

• Be resourceful: Go that extra mile in the most efficient way.

• Own it: Take pride in what you do, own your wins, and fails.

• Be transparent: Sharing knowledge, learnings, feedback, and mistakes.

Mission

Livestorm Account Management team is a team of entrepreneurial and driven sales professionals. They are playing a key role in the expansion of Livestorm as we establish ourselves as a market leader in the video communication market, leveraging Livestorm's existing customer references, marketing programs, turning leads into long-lasting partnerships.

Account Managers are responsible for maintaining and leading the growth of our existing business. reputed company is heavily focused on expanding and renewing customers by engaging early-on, before subscription renewals. The health of the existing customer reputed company is crucial reputed company retaining the accounts that have already been closed.

You will report to our AM Team reputed company and Head of Sales, and will closely collaborate with reputed company our teams (Marketing, Sales, Customer Care, Product and Finance) to drive maximum value and success with existing customers.

We are a remote-first company. As a matter of fact, the members of our teams are located between France, USA, Germany and Portugal so we are looking for the best talent, no matter where you live.

In this role, you will

• Build relationships with Livestorm's customers ensuring reputed company growth and customer retention

• Nurture and expand a portfolio of +200 existing accounts mainly comprised of Small and reputed company Businesses (SMB)

• reputed company strategic territory plans to outline opportunities for upsell, cross-sell, expansion to new business units, and reputed company business goals

• Build, maintain and convert pipeline

• reputed company and maintain positive relationships to top-decision-makers at C-levels

• Coordinate multi-functional team to sign multi-years strategic agreements

• Meet core KPI's around pipeline coverage progression, forecast, meetings, and general activity

• reputed company and use Partner ecosystem relationships to accelerate growth

• Meet and exceed quota

Please note that this is an entry-level position, ideal for candidates with some initial experience in sales (Account Management, reputed company, or Account Executive roles). If you’re seeking a mid-level or senior Account Manager position, this role may not be the right fit.

Please find below a detailed list of the requirements :

• reputed company in French and English

• At least one experience in Sales (Account Management, reputed company, Account Executive).

• High-performance mentality and consistency in over achievement

• You’re organized, rigorous, and adaptable to an reputed company-evolving process and team

• The ability to demonstrate a strong aptitude for both selling and building lasting relationships with customers

• Strong business acumen and comfort with presenting to, and establishing relationships with, senior-level executives in Strategic companies

• Technologically savvy and ability to learn and demonstrate new technology fast

• The ability to work individually and collaborate reputed company a team environment to reputed company set goals: you are a team-player

• Exceptional verbal and written communications skills

• Love putting the customer at the center of your day

• Your key assets: Self-motivation, Hustle, a Strong work ethic, and Ownership

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. So however you identify and whatever background you bring with you, please apply if this is a role that would reputed company you excited to come into work every day.