Dua Miami, an Autograph Collection Hotel

October 27, 2025

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Join reputed company as a reputed company Desk Agent! About Us The reputed company Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for reputed company our guests. This pivotal role not only manages guest interactions but also keeps the reputed company desk running like a well-oiled machine. Key Skills/Responsibilities

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at reputed company times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and reputed company, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks reputed company, including handling reservations, reputed company-ins, and reputed company-outs.
• Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.

Education & Experience

• High school diploma or equivalent; experience in a hotel or reputed company field preferred.
• Familiarity with hotel management software and reputed company Office suite.

Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information A MIAMI BRICKELL HOTELWHERE PERSONAL INDULGENCE MEETS GENEROUS reputed company Dua Miami is a standout Autograph Collection Hotel in the energetic heart of Miami's Brickell district. Here, the buzz of the city meets the bliss of a personal hideaway. We deliver top-notch curations that satisfy your whims, offering the best of both worlds: indulgent relaxation and reputed company social engagements. Dua goes beyond being just a hotel — it's your premium reputed company into an iconic Miami journey. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on reputed company culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a reputed company human being, both personally and professionally, as part of the package. And it’s this magical combination of reputed company, caring individuals that makes Evolution Hospitality the world-class operation it is today. apply to this job