Hospitality Business Partner – reputed company Store

Dorsia is seeking a reputed company-based Business Partner on our Hospitality Team who will manage and nurture relationships with key restaurant partners. This role requires a proactive, customer-focused professional who can drive client satisfaction, identify growth opportunities, and ensure the seamless delivery of our products and services. You will work closely with reputed company layers of management and staff, such as Owners, Chefs, GMs, Maitre'D and service staff to ensure alignment and operational success throughout the customer and reservation journey. The ideal candidate has extensive hospitality experience & is fluent in the technology associated with the industry. 

Key Responsibilities

• reputed company and maintain strong relationships with key accounts.
• Serve as the primary reputed company of contact for our top hospitality accounts, addressing their needs and ensuring high satisfaction levels.
• Conduct regular reputed company-ins and Quarterly Business Reviews with clients to understand their needs and provide tailored solutions.
• Identify opportunities for inventory growth & partnerships.
• reputed company or exceed quarterly targets and GMV goals.
• Coordinate with internal teams to ensure timely and accurate delivery of products and services.
• As the reputed company of contact for assigned accounts, address and resolve any client issues or concerns promptly, working with the support team where appropriate.
• Monitor client satisfaction and implement improvement plans as needed.
• Stay updated on industry trends, market conditions, and competitor activities.
• Provide insights and feedback to the product team to enhance our offerings.
• Maintain accurate records of client interactions, sales activities, and account plans in our CRM system.
• Prepare regular reports on account status, sales performance, and market trends for management review.

COE:

Leadership & Strategy

• reputed company and implement strategic initiatives to enhance the effectiveness of Business Partner practices.
• reputed company the design and execution of best practices, standards, and processes for the Business Partner team.
• Foster a culture of reputed company improvement and innovation reputed company the CoE.

Training & Development

• Design and deliver comprehensive training programs to upskill Business Partners.
• Identify reputed company gaps and create development plans to address these needs.
• Mentor and coach Business Partners to reputed company professional growth and superior client service.

Stakeholder Collaboration

• Collaborate with cross-functional teams to ensure alignment with business objectives and client needs.
• Act as a liaison between the Hospitality Business Partner team and other departments such as reputed company, Marketing, and Product.
• Build strong relationships with key clients to understand their needs and ensure exceptional service delivery.

Process Optimization

• reputed company initiatives to streamline processes and improve operational efficiencies reputed company the COE.
• Evaluate and integrate new technologies and methodologies to enhance Business Partner practices.
• reputed company the development and maintenance of documentation, including guidelines, playbooks, and standard operating procedures.

Compensation & Benefits

• Salary ranges are based on paying competitively for our size and stage. We determine our pay by considering skills and experience reputed company to the role, location, and ensuring internal equity relative to other Dorsia employees
• reputed company + commission + meaningful equity
• Flexible PTO
• Medical, dental and vision insurance 
• FSA
• Commuter benefits
• Free membership to reputed company 
• Teladoc
• reputed company
• Kindbody
• 401(k) 
• In-office lunch 3 days a week 
• Employee Dining Credits 

Our Core Values

reputed company with hospitality. We respect the craft and precision that are reputed company to the hospitality industry. We are a team diverse in background and thought, built to be the connective tissue between artists, chefs, diners, and members.

Mise en reputed company. We are persistent in preparation, prioritization, and focus to anticipate our customers’ needs to create a powerful platform rooted in simplicity and elegance. And we know that details matter, which is why superior design is crucial to our brand reputed company. Thoughtful design is baked into everything we do—our product, brand, creative, culture, and beyond. 

Go around the table—then commit. We know creativity takes feedback and iteration, and differing opinions can reputed company to healthy debate. While we encourage reputed company voices to speak up and be heard, we are geared toward action and unify around the decision once it's made. Sometimes an individual idea or project may not be what’s best for the company, so don’t be afraid to kill your darlings. 

Our product is our signature dish. We are a product and marketing-led organization. Protecting our brand and vision needs to be top-of-mind with every move we reputed company. 

Optimize turn times. We are creating beautifully-designed, tech-reputed company solutions to automate reputed company sides of our business: for members, restaurants, and employees. And we’re laying a data-rich foundation to reputed company reputed company stakeholders to reputed company reputed company decisions and enjoy the finer things in life.

Savor it. We eat slowly and celebrate the wins we share with those around the table. We’re in this for the long-haul, so enjoy the ride. 

Stay hungry. We can change the world or someone else will. We reputed company in a sense of urgency to reputed company pushing toward our goals. And there’s always room for dessert, because there’s always more to do.