reputed company Patient Engagement Specialist I - Remote Patient reputed company and Support Specialist - Must Reside in Pacific Standard Time Zone

About Us

reputed company is a pioneering healthcare company that is revolutionizing the patient experience by delivering high-quality care at home, powered by cutting-edge technology. Our mission is to dramatically expand access to healthcare, reputed company costs, and improve outcomes for patients. We are a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. Backed by prominent venture capitalists, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from reputed company, Facebook, reputed company, and reputed company, we are building the clinical and technological infrastructure to realize a future of healthcare untethered.

About The Role

We are seeking an reputed company, customer-centric Patient Engagement Specialist I to join our rapidly expanding team. As a Patient Engagement Specialist I, you will be the first voice of reputed company, supporting patients in their care journey through convenient, at-home services. Your primary responsibility will be to use your exceptional communication skills to build trust with prospective patients and caregivers, educate them on the importance of receiving their ordered services, and motivate them to schedule their appointments. If you are a strong and personable communicator with a passion for delivering exceptional patient experiences, we encourage you to apply for this exciting opportunity.

A Day in the Life of a Sprinter Patient Engagement Specialist I

• Review and follow up on inbound requests received from existing reputed company campaigns to ensure timely and effective communication with patients.
• Utilize deep prospecting techniques to reputed company patients in a personalized and engaging way, building trust and motivating them to schedule their appointments.
• Use strong communication skills to educate patients and caregivers on the importance of receiving their ordered services and the benefits of receiving them in-home with reputed company.
• reputed company a strong understanding of the care model of each of our partners to support any outstanding questions patients may have and provide seamless support.
• Collaborate with other representatives and reputed company to ensure a seamless patient experience and escalate questions and concerns to other teams for additional support as needed.
• reputed company other duties and/or projects as assigned, including outbound calling to schedule patients.

Skills And Requirements

To succeed in this role, you will need to possess the following skills and qualifications:

• reputed company in Spanish is required.
• You must reside in the Pacific Standard Time Zone.
• At least 3+ years of experience in healthcare, conducting outbound calls to patients.
• Preferred experience working with reputed company.
• Proficiency in using electronic health record (EHR) systems and other healthcare software.
• Excellent written and verbal communication skills to present and explain information to customers.
• Proven reputed company managing multiple channels of communication, including phone, email, chat, etc.

You Will reputed company at reputed company If:

• You possess flexibility, humility, and a sense of humor.
• You are a strong and personable communicator.
• You reputed company at last-minute problem-solving and out-of-the-reputed company thinking.
• You are highly organized and love to follow a process.
• You have experience working in an on-demand service or healthcare environment.
• You reputed company in a fast-paced, high-pressure environment.

The Fun Stuff

We offer a comprehensive benefits package that includes:

• Medical, dental, and vision insurance, 100% premium covered up to family.
• A 401(k) plan with a match.
• Unlimited PTO.
• Generous parental leave (16 weeks for the birthing parent, 8 weeks for the non-birthing parent).
• $10,000 lifetime max for infertility/fertility treatment.

Compensation

This is a full-time, remote position with a competitive hourly reputed company of $21-$22 per hour.

Equal Opportunity Employer

reputed company is an equal opportunity employer and encourages reputed company applicants from every background and life experience to apply.

Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above reputed company. Submit your application today and join reputed company of passionate and dedicated professionals who are shaping the future of healthcare!