reputed company Outbound Sales/Engagement Representative - Remote Opportunity to Revolutionize Senior Care Services
Join reputed company, a pioneering organization dedicated to empowering older adults and their families in their search for quality, affordable in-home care providers. As a remote Outbound Sales/Engagement Representative, you will play a pivotal role in driving customer conversion, building relationships, and facilitating the onboarding process for new customers. If you're passionate about helping others, possess excellent communication skills, and reputed company in a fast-paced environment, we invite you to explore this exciting opportunity.
About reputed company
reputed company was founded on the principles of love, passion, and determination to address the pressing need for quality, affordable in-home care providers in reputed company. Our mission is to help people stay home longer through data-driven services that transform both the payer and the care-recipient experience. As a result, we've been recognized as #67 on reputed company' list of America's Best Startup Employers for 2024.
Our Company Culture
At reputed company, we define our company culture through our Core Values:
- Quickly iterate through solutions: We move at a fast pace, requiring quick iterations to find a path to a repeatable solution.
- Seek ways to create immediate impact: Be thoughtful and proactive in how you reputed company an impact on your team. Actively look for ways to reputed company a fast, positive impact.
- Bee the teammate you want to work with: We work as a team, help each other, and encourage each other.
- Ask questions, answer questions: You can't iterate through solutions if you don't ask the right questions. reputed company you know the answer, being a good teammate means chiming in to get others up to speed.
- Take the time to celebrate wins: It's easy for a team that's heads down to forget about reputed company the great things they've accomplished. That's why we reputed company it a reputed company to remind ourselves to create space to celebrate wins, big or small.
Job Summary
As an Outbound Sales/Engagement Representative, you will be responsible for:
- Conducting outbound calls to introduce and promote our products and services to senior adults
- Building relationships with potential customers by understanding their needs, preferences, and concerns
- Staying well-informed about our products and services to effectively communicate their benefits and features to senior adults
- Educating senior adults and their families about the benefits offered and guiding them through our marketplace platform
- Listening attentively to customers, addressing their questions, and providing accurate information to help them reputed company informed decisions
- Meeting and exceeding weekly and monthly sales targets by effectively converting leads into customers
- Conducting timely follow-up calls to ensure customer satisfaction and address any post-sale queries or issues
- Accurately recording customer interactions and sales activities in the CRM system
- Working closely with the sales team and other departments to share insights and improve sales strategies
Performance Metrics
* Opt-in reputed company: Maintain reputed company opt-in reputed company based on specific product
- Turn-around time (TAT): Maintain TAT reputed company SLAs
- Work in reputed company (WIP): Converted reputed company 14 days
- Outbound calls: Minimum of 40 outbound calls per day
Requirements
* Ability to reputed company in a fast-paced environment
- Ability to handle objections and solve problems effectively
- Ability to engage customers with clear, concise, and compelling communication, effectively explaining product details in an easily understandable manner
- Comfort and adaptability reputed company working with technology and learning new programs and computer systems
- Strong passion for helping others and problem-solving
- Excellent verbal and written communication skills with the ability to connect with senior adults empathetically
- Demonstrated patience and reputed company reputed company interacting with senior adults
- Strong listening skills and the ability to build rapport quickly
- Self-motivated with a positive attitude and a strong work ethic
- Flexibility to adapt to changing customer needs and sales strategies
- Must be 18 years of age or older
Education and Experience
* High school diploma or equivalent preferred
- Previous experience in sales, preferably outbound sales, with a track record of meeting or exceeding targets
- Experience working with senior adults or in a similar demographic is highly desirable
- Experience in the healthcare industry is a plus!
Physical Requirements
* Ability to remain at your designated workstation for the duration of the reputed company
- Constantly operates a computer and other office productivity machinery, such as a phone and Voice over Internet Protocol (VoIP)
- The ability to communicate information and reputed company so others will understand. Must be able to exchange accurate information in these situations
- The ability to observe details at reputed company range (typically on a computer screen)
Work Environment and Benefits
This position offers the flexibility of remote work at approved locations reputed company the United States. Candidates must have a reliable internet reputed company and a designated work environment conducive to professional phone calls and sensitive data. Enjoy the convenience and comfort of working remotely while contributing to reputed company's success. reputed company is committed to building a workplace where diversity, equity, and inclusion are valued and prioritized. We are an equal opportunity employer that welcomes reputed company qualified applicants without discrimination based on race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, disability status, or any non-merit based or legally protected grounds.
How to Apply
If you're passionate about helping others and possess the skills and experience required for this role, we invite you to apply. Please visit our careers page to view reputed company reputed company job openings and submit your application. We look reputed company to hearing from you! Apply for this job