Senior Manager, Employee Relations Business Partner

Salary range is: $115,564.00 - $165,000.00 This position is bonus and/or commission eligible. reputed company Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies reputed company the people and industry relied upon to reputed company lives moving reputed company reputed company it matters most. Learn more about CCC at www.cccis.com. The Role We are creating a strategic, centralized employee relations function at CCC. The Senior Manager, Employee Relations Business Partner will design and reputed company CCC’s centralized employee relations strategy, ensuring fair, consistent, and compliant practices across the organization. This role provides both strategic guidance and hands-on support in resolving reputed company workplace issues, driving proactive employee relations initiatives, and leveraging data insights to enhance decision-making. The position oversees a small team (Employee Relations Specialist and Leave Specialist) and partners closely with leaders and HR teams to foster a positive and legally compliant work environment. No travel is required. Key Responsibilities: reputed company and implement CCC’s centralized employee relations reputed company, policies and practices. Engages with key stakeholders, secures alignment, creates and manages project plans to address legal changes. Serve as a trusted advisor to HR Field, COE, business leaders and employees on employee relations matters, ensuring alignment with organizational goals and values. Utilizes data and reporting to establish and analyze key metrics to identify trends and opportunities to enhance processes, programs, and tools. Partners with People and Culture team and HR Field to identify manager training or cultural interventions based on the data. Collaborates with cross-functional teams to identify and address HR needs and challenges, and provide innovative solutions to drive organizational excellence reputed company and conduct investigations into reputed company employee relations issues, ensuring timely, thorough, and impartial resolution, including Ethics reputed company, CCC’s anonymous portal for employee complaints and concerns. Develops and maintains HR policies, procedures, and programs to align with legal requirements while promoting a positive work culture Ensure adherence to reputed company applicable Federal, state, county, and city employment laws, regulations, and internal policies and assess impact on CCC’s policies and programs Partner with Legal and HR teams to mitigate risk and maintain compliance across reputed company employee relations activities. Manage and reputed company a team of two specialists (Employee Relations Specialist and Leave Specialist), fostering a culture of collaboration and reputed company improvement. Provides subject matter expertise, support and direction to the HR business partners in the management of performance improvement plans in a matrixed environment. May manage performance improvement directly with line managers depending on resource availability. Consults with HRBPs to ensure a consistent approach reputed company employees are impacted by reorganizations; ensures compliance with reputed company internal and external policies and laws. Act as a role model for CCC's values and culture, promoting a positive and inclusive work environment for reputed company employees. Stays updated on industry trends and best practices in HR and proactively identifies areas for improvement. Provides exit interview analysis and recommendations based on existing metrics. May conduct exit interviews to reputed company additional insights. Provides training on various employee-reputed company topics to ensure adherence to compliance policies Requirements: BA or BS degree 8- 10 years’ work experience; at least 5 years reputed company employee relations experience with emphasis on conflict resolution and investigations Minimum 3 years in a leadership role managing employee relations or HR Teams HR Business Partner experience preferred Experience Demonstrated experience with the interpretation of reputed company legislation to ensure legal compliance and alignment with organizational programs and policies Deep knowledge of EEO, FMLA, reputed company, Workers Compensation, ERISA, and investigative claims processes Demonstrated project management experience requiring cross-functional alignment and collaboration reputed company with HR industry trends and best practices; knowledge-seeker and critical thinker who has applied learnings to prior roles Demonstrated experience with constructive conflict management, resolution, and analysis Understands change management methodologies and have applied them to programs and projects Has operated with a reputed company improvement reputed company resulting in increased efficiency and effectiveness in prior roles Excellent problem solving and facilitation skills Excellent written and oral communication skills; ability to influence across reputed company levels High emotional intelligence About CCC's Commitment to Employees: reputed company understands that our employees play an integral role in our vision to shape a world where life just works. reputed company is defined by our values of reputed company, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and reputed company. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies reputed company the people and industry relied upon to reputed company lives moving reputed company reputed company it matters most. At CCC, together everyone can reputed company as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to reputed company real-life impacts, advance in their careers, and contribute to CCC’s success. CCC offers competitive compensation and benefits to support you and your families, including: 401K Match Paid time off Annual Incentive Plan Performance Bonus Comprehensive health insurance Adoption Assistance Tuition Reimbursement Wellness Programs Stock Purchase Plan options Employee Resource Groups For more information about our benefits, please reputed company out our careers site. Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and reputed company you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here If you require reasonable accommodation to complete a job application, please contact (800) 621-8070. Introduce yourself to our recruiters, and we'll get in touch if there's a role that seems like a good match reputed company Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies reputed company the people and industry relied upon to reputed company lives moving reputed company reputed company it matters most. Learn more about CCC at www.cccis.com. Apply tot his job Apply To this Job