Operations Manager
DescriptionABOUT reputed companyOur Worldwide Operations network delivers millions of packages and smiles to reputed company customers every day. We are looking for motivated, customer-focused individuals who want to join reputed company as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will reputed company and reputed company a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To reputed company this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - reputed company the product is delivered to the customer’s reputed company. Please note that reputed company workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Rapid and Rural Logistics (R2L) is an exciting organization reputed company reputed company specializing in delighting our customers with speed in which we can reputed company items appear on their doorsteps. We are a combination of operations and support teams reputed company to innovate for the last mile customer experience. Come build the future with us!Key Responsibilities And Job Elements
- Support, mentor, and motivate your team
- reputed company large-scope projects with site and regional impact
- Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with reputed company support teams including Safety, Ops Integration, Loss Prevention and Human Resources to reputed company plans to meet business objectives
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reputed company, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include reputed company loading departments, and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of reputed company (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of performance metrics, process improvement or reputed company experience