Sr. Cloud Engineer (EKS and Kubernetes SME)

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“FICO is seeking a senior AWS Cloud Engineer who thrives working in a fast paced state of the art Cloud environment. This position will be heavily involved with the migration of our existing products, as well as the development of new products within our cloud platform” – Director, Cloud Engineering

What You’ll Contribute

• Collaborate with security teams to define security standards for AWS.
• Ensure suitable tooling and functionality is available to meet security requirements in the AWS environment.
• Connect with product teams to provide expert advice on migrating existing products into an AWS environment in a secure manner.
• Engage with security teams to ensure solutions delivered in AWS are secured to FICO standards.
• Provide AWS Best practice security guidance to all other FICO teams.
• Assist with Infrastructure Engineering team to design and maintain an appropriate AWS shared “Infrastructure” component, and in particular with securing the environment.
• Provide guidance on delivering solutions that deliver cross platform compatibility in a secure manner.

What We’re Seeking

• Design, implement, and manage EKS clusters to support microservices and container-based applications
• Automate cluster provisioning, upgrades, and maintenance using tools such as Terraform, Crossplane, Helm, ArgoCD, or CI/CD pipelines
• Collaborate with application and platform teams to define best practices around Kubernetes resource usage, security, and performance
• Implement and manage cluster networking, ingress and observability solutions (Prometheus, Grafana, Splunk)
• Define and enforce RBAC policies, network policies, and compliance standards for secure Kubernetes operations
• Troubleshoot and resolve complex infrastructure and application issues in EKS environments
• Experience with multi-cluster, multi-region EKS strategies
• Familiarity with service mesh technologies (e.g., Istio) and Kubernetes operators
• Certified Kubernetes Administrator (CKA)
• Willing to adapt to the “you build it, you run it” model, taking ownership of services from development through to production support.
• Will be required to collaborate with both internal and external stakeholders to troubleshoot and resolve issues.
• Must participate in an on-call rotation and be available to work outside of normal business hours as needed.
• Weekday working hours – 10:30 AM to 6:30 PM PDT
• Weekend on-call can rotate every alternate weekend

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $116,000 to $182,000 with this range reflecting differences in candidate knowledge, skills and experience.  

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy