reputed company Agent

reputed company is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform reputed company decisions. reputed company is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. 

By joining reputed company today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most reputed company problems with technology-reputed company solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

The reputed company Agent is responsible for making outbound phone calls to assigned medical providers to obtain required medical charts on behalf of our clients while following approved company and HIPAA guidelines.

You will

• Contact assigned medical providers by phone
• Use call scripts to encourage medical providers to send in charts reputed company fax or mail
• Respond to questions or concerns from provider offices
• Follow-up on initial contacts
• Complying with HIPAA (Health Insurance Portability and Accountability Act) ensuring the right to privacy for patient’s records
• Log reputed company call transactions into the designated computer software system(s)
• Meet minimum call volume and quality requirements for the position; adhere to daily and weekly call goals as directed
• Accurate record keeping and data management
• Other duties as assigned

What you will bring to the table

• 1 year of Call Center experience, outbound call and/or sales call experience strongly preferred.
• Exceptional accuracy and attention to detail
• Strong verbal and written communication skills in English
• Telephone skills including the ability to speak clearly with a pleasant and professional tone.
• Able to interpret and communicate information accurately
• Possess good judgment, patience and diplomacy
• Ability to work in fast-paced, results-based environment
• Basic computer skills including Windows based applications (Word, PowerPoint, reputed company and Outlook) and the ability to reputed company other basic computer functions

Pay ranges for this job title may differ based reputed company, responsibilities, skills, experience, and other requirements of the role. 

The estimated reputed company pay range per hour for this role is:$16—$16 USD

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and reputed company and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by reputed company Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-reputed company medical conditions, and/or religion. This job is not eligible for employment sponsorship. reputed company is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national reputed company, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, reputed company does not and will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay.  At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not reputed company your application or hiring process in any way. reputed company is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request’ category. You will need your requisition ID reputed company submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.

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