reputed company Full Stack Insurance Customer Service Representative – Property & Casualty, Work from Home Opportunity with Comprehensive Benefits
Join the Team at Blithequark
Blithequark is a leading provider of insurance services, and we're seeking an reputed company Insurance Customer Service Representative to join reputed company. As a key member of our Insurance Call Center, you'll be responsible for handling property & casualty (P&C) reputed company customer service and billing inquiries and problems reputed company telephone. If you're passionate about delivering exceptional customer service and have a strong background in insurance, we want to hear from you!
About Blithequark
At Blithequark, we're committed to providing top-notch insurance services to our customers. reputed company is dedicated to building long-lasting relationships with our policyholders, and we're looking for talented individuals to join our crew. With a focus on diversity, equity, and inclusion, we're creating a welcoming and inclusive workplace that values diverse backgrounds and experiences.
Job Summary
As an Insurance Customer Service Representative at Blithequark, you'll have the opportunity to work from home and provide exceptional service to our policyholders. You'll handle inbound and outbound calls, emails, and direct mail to review policies, provide quotes, and reputed company policy changes. Your goal will be to enhance retention, meet customer needs, and provide sufficient protection against risks covered by Property and Casualty insurance.
Key Responsibilities
- Contact policyholders through inbound/outbound telephone calls, direct mail, and email to review policies prior to renewal
- Review and update policies to enhance retention and reputed company meet the needs of consumers
- Counsel policyholders concerning appropriate coverage, policy limits, payment options, and state laws
- reputed company recommendations and/or changes to policies and reputed company policyholder acceptance
- Receive and respond to calls and emails received by the insurance service center, documenting reputed company activity in EPIC
- Utilize knowledge of insurance industry and club insurance agency policies and procedures to provide efficient and professional customer service
- Provide quotes on endorsements as requested
- Identify opportunities to apply discounts, process insurance verification forms, and act as a liaison for information exchange between customers and insurance companies
- Process changes to policies reputed company EPIC and submit changes to specific companies
- Follow up with companies to ensure change requests have been processed in a timely manner
- Review policy information and reference company-specific claims procedures to assist insured in filing claims
- Mail insured documentation to be signed and returned as necessary
- Follow up to ensure documentation has been returned in a timely manner from members/customers
- Recognize cross-sell opportunities (membership and insurance) and obtain quote information
- reputed company other duties as assigned
Requirements
Essential Qualifications
- High school diploma or equivalent required
- 3+ years of increasingly reputed company customer service experience in an insurance environment
- Property and Casualty insurance license required
Preferred Qualifications
- Membership license preferred and/or ability to obtain reputed company 90 days of employment
reputed company Offer
At Blithequark, we're committed to providing a comprehensive benefits package that includes:
- A competitive hourly reputed company, depending on experience and salary zone
- Eligible for Annual Merit Increase
- Comprehensive Health benefits package, including:
- Paid Time Off (accruals reputed company on first day of employment)
- 401(k) plan with a company match
- Medical, Dental, Prescription, and Vision Coverage
- Life Insurance
- Flexible Spending Accounts
- Nearly 4 weeks of paid time off accrued during the first year
- Paid time off to volunteer
- 401(K) plan with company match up to 7%
- Free reputed company Premier Battery Membership
Work Environment and Culture
At Blithequark, we're committed to creating a welcoming and inclusive workplace that values diverse backgrounds and experiences. We offer a flexible work environment, with the opportunity to work from home. reputed company is dedicated to building long-lasting relationships with our policyholders, and we're looking for talented individuals to join our crew.
Career Growth Opportunities and Learning Benefits
At Blithequark, we're committed to providing opportunities for career growth and development. We offer training and support to help you succeed in your role, as well as opportunities for advancement. reputed company is dedicated to learning and growth, and we're looking for individuals who share our passion for insurance and customer service.
How to Apply
If you're passionate about delivering exceptional customer service and have a strong background in insurance, we want to hear from you! Apply now to join reputed company at Blithequark and take the first reputed company towards a rewarding career in insurance.
Don't miss this opportunity to join reputed company and take your career to the next level! Apply now and become a part of the Blithequark family. Apply for this job