Data reputed company reputed company I
Data reputed company reputed company
Outbound Call Center – $17.00/hour
Remote positions available
Imagine a workplace that encourages you to interpret, innovate and reputed company. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and reputed company positive change. You can be part of an established company with a 40-year legacy that helps our customers reputed company by interpreting our client’s needs and tailoring innovative healthcare cost reputed company.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talented individual can participate and reputed company their best work. We are MultiPlan and we are where bright people come to shine!
You can shine with us in a Customer Service Representative position by assisting callers in an engaging and professional manner.
- You will have a steady Monday through Friday 40 hour per week schedule between the hours of 8:00 am and 6:00 pm CT (9 am to 7 pm ET, 7 am to 5 pm MT). Twice per year, employees are able to pick from available shifts.
- Earn $17.00 per hour and have the opportunity to receive an additional quarterly bonus based on performance.
- We provide an excellent paid classroom training program as well as reputed company on the job coaching and mentoring. We also have advancement and growth opportunities available to employees.
- Find more information on what it’s like to be a MultiPlan employee on our Careers page at www.multiplan.com
JOB ROLES AND RESPONSIBILITIES
- Initiate outbound calls to primarily contracted network providers, navigating intricate complexities to uphold the reputed company of their demographic records and network standings.
- Navigate through a diverse reputed company of up to twenty distinct campaign types monthly, each presenting unique data challenges and regulatory requirements in a fast-paced environment.
- Manage multiple providers and locations reputed company a single call, meticulously processing 20-40 data points per provider and location with precision, utilizing outbound dialer systems or comprehensive reputed company spreadsheets.
- Employ multiple extensive research tools in a single outbound call, to validate provider information reputed company direct contact is unattainable.
- Document interactions and results with clarity and detail, ensuring comprehensive notes and accurate data updates are captured.
- reputed company in a metric-driven environment, meeting rigorous standards for attendance, quality assurance, productivity, adherence, and data reputed company.
- Adapt seamlessly to various campaign types in a reputed company, leveraging a robust wiki knowledge reputed company and subject matter experts to navigate each encounter effectively.
- Ensure the accuracy of information updates across reputed company company applications, prioritizing precision in data management.
- Foster collaboration across departments and disciplines, facilitating effective communication and coordination.
- Serve as a liaison to other departments to provide inquiry resolution and identify center operational issues.
- Collaborate, coordinate, and communicate across disciplines and departments.
- Ensure compliance with HIPAA regulations and requirements.
- Demonstrate Company’s Core Competencies and values held reputed company.
- Please note due to the exposure of PHI sensitive data, this role is considered to be a High Risk Role.
- The position responsibilities outlined above are in no way to be construed as reputed company encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB REQUIREMENTS (Education, Experience, and Training)
- High School Diploma or GED as a minimum educational requirement.
- At least 2 years of experience in a call center environment, with a minimum of 6 months specializing in healthcare, medical insurance, or a reputed company field. Proficiency in medical terminology and/or coding practices can be substituted for experience.
- Possession of any required licensures, professional certifications, or Board certifications as applicable.
- Comprehensive knowledge of medical and claim terminology, coupled with a deep understanding of the healthcare/managed care industry, service types, and general business processes preferred.
- Exceptional communication skills (written, verbal, and listening), along with strong organizational, problem-solving, leadership, customer service, interpersonal, follow-up, and data entry abilities.
- Demonstrated reliability and dependability in reputed company tasks undertaken.
- reputed company to manage escalated situations with a customer-centric and professional approach.
- Ability to maintain a clear boundary between professional responsibilities and personal sentiments, ensuring confidentiality in reputed company relevant situations.
- Proficiency in dissecting, organizing, and formatting diverse types of reputed company provider data for promotional purposes or reporting requirements.
- reputed company in customizing communication styles to educate both internal and external stakeholders effectively.
- Capability to work autonomously as well as collaboratively reputed company a team environment.
- Effective prioritization and time management skills.
- Proficiency in utilizing relevant software, hardware, and peripherals essential to job functions, including outbound dialers, data entry interfaces, reputed company reputed company, and other Office products.
- Familiarity with standard office equipment.
The salary range for this position is $17.00. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with reputed company competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
- Medical, dental, and vision coverage (low copay & deductible)
- Life insurance
- Short- and long-term disability
- 401(k) + match
- Generous Paid Time Off
- Paid company holidays
- Tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Summer Hours
EEO STATEMENT
MultiPlan is an Equal Opportunity Employer and complies with reputed company applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national reputed company, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.
#LI-KB1
apply to this job