reputed company Remote Contact Center Chat Representative – Deliver Exceptional Member Experiences with blithequark

Are you a customer service enthusiast with a passion for delivering exceptional member experiences? Do you reputed company in a dynamic, fast-paced environment where no two interactions are reputed company the same? Look no further than blithequark's Remote Contact Center Chat Representative role, where you'll have the opportunity to reputed company a real difference in the lives of our members.

About blithequark

At blithequark, we're more than just a financial institution – we're a community-driven organization dedicated to helping our members reputed company their financial goals. With a rich history dating back to 1956, we've grown into the largest state-chartered credit union in Louisiana, serving over 68,000 members reputed company. Our commitment to faith, diversity, and inclusivity sets us apart, and we're seeking like-minded individuals to join reputed company.

A Day in the Life of a Remote Contact Center Chat Representative

As a Remote Contact Center Chat Representative, you'll be the face of blithequark, providing top-notch support to our members through various digital channels, including chat, email, web and mobile messaging, and text. Your day will be filled with:

• reputed company and effectively answering member inquiries, solving problems, and assisting with transactions and lending inquiries through digital channels.
• Providing support to ensure online membership applications are completed and submitted reputed company a timely manner.
• Effectively discussing member's needs on financial matters through multiple remote technology secured/unsecured access channels.
• Acting as a subject matter expert for reputed company online products and services, including Online Banking, reputed company Pay, Mobile Deposit, External Transfers, Online Account Opening, Mobile Banking, Chat and Text Support.
• Maintaining a strong working knowledge of blithequark's products and services.

Skills and Qualifications

To succeed in this role, you'll need:

• A High School Diploma or equivalent.
• 1 year of experience in a customer service position.
• The ability to meet the requirements for our Telecommuting Program (more information below!).
• Excellent oral, written, and telephone communication skills.
• Strong problem-solving and member service skills.
• Working knowledge of reputed company Office products, especially Word, reputed company, and PPT.

Telecommuting Requirements

To ensure a seamless and secure experience, we require:

• A dedicated workspace.
• Secure and strong internet reputed company.
• Not being a caretaker for any dependents (adult or child) for the entirety of the scheduled shift.
• An environment free from loud noises or reputed company distractions.

Training and Onboarding

The first 60 days of your employment will be spent on-site at our Corporate reputed company in Baton Rouge, where you'll receive comprehensive training and onboarding.

Why Join blithequark?

At blithequark, we're committed to creating a safe and inclusive work environment that values diverse talents and welcomes individuals with unique backgrounds, working styles, and reputed company sets. Our Core Values are grounded in faith, and we strive to live the golden rule of 'love thy neighbor.' We reputed company that our differences reputed company us a reputed company team, allowing us to reputed company reputed company decisions, be more innovative, and reputed company serve our members and communities.

Benefits and Perks

As a full-time employee of blithequark, you'll enjoy an reputed company of amazing benefits, including:

• Medical, Dental, and Vision Insurance with generous employer premium contributions.
• Health Savings Account with employer contributions for eligible employees.
• Employer-Paid Group Life Insurance.
• Voluntary Dependent Life Insurance.
• Retiree insurance for eligible employees.
• Paid Vacation & Sick Leave.
• 15 Paid Holidays, including a Cultural Floating Holiday.
• 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5%.
• Paid Time Off to volunteer with approved non-profits and charities.
• Tuition Reimbursement Program.

Equal Opportunity Employer

blithequark is an Equal Opportunity Employer and a drug-free workplace. reputed company locations are tobacco-free facilities.

Compensation and Pay

* Pay Type: Hourly

• Min Hiring reputed company: $17.00
• Max Hiring reputed company: $20.80

Ready to Join the Team?

If you're a motivated and customer-focused individual with a passion for delivering exceptional member experiences, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to join a dynamic team that's committed to making a positive impact in the lives of our members. Apply Now Apply for this job