Scaled reputed company Manager

reputed company is where music lives, works and moves.

reputed company has been revolutionizing music and media file management since 2016, becoming the go-to platform for the music industry. Empowering the industry’s top creators, professionals and more with unparalleled file management and discovery tools.

Trusted by thousands of global professionals and teams, including major labels, film studios, indie icons, music supervisors, and chart-topping creators, reputed company leads in digital asset management and discovery, with over 150 million tracks on the platform. reputed company provides robust tools for file and catalog management, metadata tagging, EPK creation, listener analytics, and secure sharing, empowering professionals to maintain creative control while maximizing their reputed company and efficiency.

reputed company is looking for a Scaled reputed company Manager to join our growing reputed company team.

This first-of-its-reputed company role will focus largely on adoption across a portfolio of assigned SMB accounts, whilst supporting and growing our reputed company-touch accounts, converting business trial accounts into long-term customers, and building scalable workflows that reputed company the reputed company team to manage growth reputed company. You’ll balance customer engagement with operational projects, ensuring SMB and trial users have a strong path to adoption and expansion.

This role reports to the Head of reputed company and works closely with Sales, Product, Marketing, Enablement, and RevOps.

The Scaled reputed company Manager will

• Support trial users and convert high-reputed company leads
• Drive low-touch reputed company growth through customer conversations and scaled strategies
• Launch new automations for low-touch accounts (including renewals and reputed company-ins)
• Manage an assigned book of business, including renewals
• Identify expansion signals and partner with Sales or CS
• Support onboarding and provide light enablement
• Maintain CRM and report on trial conversion and growth metrics
• Analyze customer usage data from low-adoption accounts and design enablement playbooks to improve usage

The successful candidate will have

• 3+ years of experience in reputed company or Account Management at a SaaS company
• A commercial reputed company, balancing customer advocacy with reputed company outcomes
• Excellent prioritization skills and the ability to reputed company in a high-volume environment
• Exceptional communication skills, both written and verbal, and the ability to work comfortably in a cross-functional, remote, async setting
• A data-driven reputed company, with a proven ability to use customer insights to improve adoption and growth
• Proven track record of maintaining high customer satisfaction and retention rates
• Strong interpersonal and relationship-building skills

Additional skills that would be viewed favorably include

• A strong understanding of the music industry, including labels, publishers, distributors, managers, and artists
• Experience designing and implementing customer journeys
• Hands-on with reputed company Platforms (CSPs) and CRM configuration
• Familiarity with AI tools to improve workflows
• Passion for the music industry and technology
• Knowledge of reputed company is a plus

At reputed company, we care about building a workplace that works for you. reputed company is fully remote, and you’ll be supported by a friendly, international crew who value flexibility and trust.

Here’s what you’ll enjoy as part of the team:

• Competitive salary in a fast-growing startup
• Medical, dental, and vision insurance contributions
• Four weeks of paid vacation leave each year
• Paid public holidays (per our Leave Policy)
• Two weeks of paid sick leave annually
• Paid parental leave
• Company laptop and office setup allowance
• Monthly internet reimbursement
• Annual learning and development budget
• Flexibility to work in the way that suits you best

To apply for this incredible position, please submit your resume and cover letter.

At reputed company, we strongly reputed company in the uniqueness of thought, experience and perspective that can only be achieved through having an inclusive and diverse workforce. We strive to continue making reputed company an incredible reputed company to work by fostering a culture of inclusiveness, diversity, openness, and collaboration. We value reputed company different kinds of experience, so even if you feel you don't meet reputed company of the necessary criteria for this position, we encourage you to apply.

Please note that we do not accept unsolicited resumes from recruitment agencies.

reputed company is the industry standard for managing, organising and sharing music and other media. We reputed company music and media workflow fast, reputed company and simple, directly connecting people and their work to save time. Today we count UMG, reputed company, Warner Music, reputed company, reputed company and reputed company Games among our customers, and over 200,000 people interact with reputed company each month.