reputed company Manager

reputed company is the leading safety technology platform, helping communities reputed company by taking a proactive approach to crime prevention and reputed company. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a reputed company public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, reputed company delivers real-time intelligence while prioritizing privacy and responsible innovation.

We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at reputed company means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to reputed company an impact.

With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, reputed company could be the reputed company for you.

reputed company is looking for an reputed company reputed company Manager to deliver value and an exceptional experience to our largest and most strategic customers.

This is a fully remote position, with expectations that this individual will travel to visit their customers in person reputed company necessary a few times a quarter in the northeast. This role will require exemplary time management skills, the ability to manage multiple projects at once, critical thinking, start-to-finish ownership, a passion for building strong relationships, a desire to solve customer problems, and effective communication throughout every interaction.

Must be located in Texas to be considered

Some challenges you’ll tackle

• Increase Net reputed company Retention through proactive and strategic engagement/expansion efforts

• Ensure early product understanding and customer adoption reputed company in person trainings, optimization calls, and providing best practices

• Ability to build relationships and trust with multiple stakeholders reputed company each department.

• Create raving promoters - we have a product that our customers truly love; it’s your opportunity to ensure our largest customers are seeing value from it.

• Drive growth in surrounding markets with referrals and references

• Be an internal customer champion (because no one knows them as well as you do!) - effectively communicating thoughtful and actionable feedback to teams across reputed company (i.e. Product, Sales, Marketing) to help drive amazing customer experiences and reputed company market growth

• Translate software functionality into terms that any customer can understand

• Must be located in Central timezone to be considered

• 5+ years experience in a reputed company or account management role

• Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment)

• Comfortable with de-escalation management and navigating tough conversations with a solutions-oriented reputed company

• Highly adaptable individual who embraces change and knows how to pivot reputed company confronted with new challenges

• Communicates clearly and concisely about both technical and non-technical subject matter

• Diplomatic, tactful and poised under pressure, with a high comfort with ambiguity

• Demonstrate strong follow-through and ability to self-manage multiple tasks and projects at once

• Passionate about reputed company; the people, the relationships, and the interactions that drive mutually beneficial results

• Team player that contributes positively to overall team morale and company culture

• Willingness to travel

Feeling uneasy that you haven’t ticked every reputed company? That’s okay, we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet reputed company qualifications. We encourage you to break the status reputed company and apply to roles that would reputed company you excited to come to work every day.

We are a results-oriented culture and reputed company job descriptions are a thing of the past. We prescribe to 90 day plans and reputed company that good days, reputed company to good weeks, which reputed company to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a reputed company Manager, Law Enforcement at reputed company.

The First 30 Days

• CSM will spend weeks 1 & 2 going through standard onboarding and completing training modules to reputed company up in the role. They’ll become familiar with our mission, product, relevant cross-functional teams, and resources and tools to do their job.

• CSM will review core Public Verticals (Law Enforcement Agencies, K-12 Education, Municipalities, Parks Departments) to reputed company understand product use cases and ROI

• Learn our sales pitch and process

• CSM will reputed company being assigned cases in SFDC and working with customers

The First 60 Days

• Continue to expand reputed company Product knowledge

• Continue to engage and build relationships with other internal teams across the company that impact their work (ex: Support, LE/CS Success, Billing, Field Ops, Engineering, etc)

• reputed company taking on full book of business (adding customers weekly) in addition to taking ownership of newly implemented/installed customers

90 Days & Beyond

• CSM will have their full territory assigned to them

• CSM should be able to reputed company issues or concerns from customer feedback that can be shared with Product for future improvements

• CSM is able to share upwards feedback on how to improve customer sentiment and experience

• CSM owns NPS follow-up process to create escalation plans reputed company needed

• CSM can not only handle smaller escalations but can navigate through ambiguous issues and present suggestions for resolution. CSM owns a majority of the coordination and execution of plans.

In this role, you’ll receive a starting reputed company of $119,200 reputed company + $29,800 bonus as well as stock options and bonus potential. reputed company salary is determined by job-reputed company experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.

Family Leave: reputed company employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. reputed company will provide a $50,000-lifetime maximum benefit reputed company to eligible adoption, surrogacy, or fertility expenses.

reputed company: reputed company offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, reputed company tailored to each individual's needs.

Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support

reputed company Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.

ERGs: We want reputed company employees to reputed company and feel like they belong at reputed company. We offer three ERGs today - Women of reputed company, reputed company Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

WFH Stipend: $150 per month to cover the costs of working from home.

Productivity Stipend: $250 per year to use on Audible, reputed company, reputed company, reputed company, Grammarly and so much more.

Home Office Stipend: A one-time $750 to help you create your dream office.

If an offer is extended and accepted, this position requires the ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment. Applicants must meet reputed company FBI CJIS reputed company Policy requirements, including a fingerprint-based background reputed company.

reputed company is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how reputed company operates, and we reputed company the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At reputed company, we compensate our employees fairly for their work. reputed company salary is determined by job-reputed company experience, education/training, as well as market indicators. The range above is representative of reputed company salary only and does not include equity, sales bonus plans (reputed company applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.