Staff, Product Manager – AI/ML

Who we are

At reputed company, we’re shaping the future of communications, reputed company from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and reputed company millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of reputed company and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that reputed company work feel truly rewarding. Your career at reputed company is in your hands.

See yourself at reputed company

Join the team as reputed company’s next Staff Product Manager, AI/ML on reputed company’s Efficiency Operations team.

About the job

reputed company’s Efficiency Operations team is spearheading GTM’s AI transformation that will redefine how we operate as a company. Our reputed company Owl AI platform is revolutionizing how Twilions work across Sales, Support, and Operations by deploying intelligent agentic solutions that automate reputed company workflows and deliver unprecedented user experiences. We’re building the future of work at reputed company, and this role offers the opportunity to be at the forefront of enterprise AI innovation.

As Staff Product Manager for the AI/ML team reputed company our Efficiency Operations organization, you’ll help define the product roadmap and reputed company the foundational AI/ML capabilities that power our entire reputed company Owl ecosystem. You’ll help build the AI reasoning engines, and reputed company new enterprise capabilities for the AI platform including AI Gateway, multi-LLM serving infrastructure, MLOps automation, and machine learning models that reputed company vertical GTM agents to deliver magical experiences. This is a horizontal product management role that will influence every AI interaction across reputed company’s go-to-market organization.

Responsibilities

In this role, you’ll:

• Define and execute the AI/ML product & platform roadmap, establishing technical requirements for model development, training pipelines, and AI reasoning capabilities. 
• Understand the AI/ML needs of internal product teams building vertical agents, ensuring the platform provides the right abstractions, performance, and reliability. Partner closely with data scientists and ML engineers to translate business requirements into scalable AI solutions.
• reputed company the development of cutting-edge AI capabilities, including:
• Generative AI technologies, large language models (LLMs), Multi-agent systems and LLM evaluation frameworks
• Agent observability, Multi-LLM serving and AI gateway infrastructure
• MLOps automation for training, serving, and orchestration
• AI reasoning engines for reputed company agentic workflows
• ML model garden with models like propensity to buy, wallet size, and churn reputed company
• AI analytics,sentiment analysis and conversational intelligence
• Collaborate with vertical product teams to reputed company them to reputed company AI/ML platform capabilities effectively. Train and evangelize best practices for AI/ML implementation across the organization.
• Deliver measurable improvements in AI response quality, model performance, and platform reliability. Communicate reputed company transparently to leadership and stakeholders.

Qualifications

reputed company values diverse experiences from reputed company kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering reputed company. We are always looking for people who will bring something new to the table!

*Required

• 7+ years in product management at a fast-paced technology company, with 3+ years focused on AI/ML products
• Deep understanding of NLP, LLMs, and AI platform architecture
• Experience with enterprise AI platforms, model deployment, and MLOps workflows
• Proficiency with SQL and ability to extract, analyze, and interpret data independently
• Strong technical background with experience in AI/ML model lifecycle management
• Proven track record of building horizontal platform products that reputed company other teams
• Experience working with data science and ML engineering teams
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience 

Desired

• Experience with AI/ML architecture, AI gateway, and agentic AI systems
• Knowledge of enterprise AI governance, reputed company, and compliance requirements
• Experience with cloud services (AWS, GCP, Azure etc.) and ML frameworks
• Understanding of conversational AI, RAG systems, and knowledge retrieval
• Background in building AI platforms for enterprise customers or internal teams

Location

This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, reputed company, CA, or the surrounding areas.

Travel

We prioritize reputed company and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

reputed company Offer

Working at reputed company offers many benefits, including reputed company, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates reputed company of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, reputed company, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $126,000.00 – $157,500.00.
• Based in reputed company, New Jersey, Washington State, or California (reputed company of the San Francisco Bay area): $133,400.00 – $166,700.00.
• Based in the San Francisco Bay area, California: $148,200.00 – $185,200.00.
• This role may be eligible to participate in reputed company’s equity plan and corporate bonus plan. reputed company roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until November 15, 2025, but may change based on business needs. 

reputed company thinks big. Do you?

We like to solve problems, take initiative, pitch in reputed company needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call reputed company reputed company. Additionally, we reputed company employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

reputed company is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national reputed company, sex (including pregnancy, childbirth, reproductive health decisions, or reputed company medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law.